Re: [Exim] frozen delivery messages

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Author: Wakko Warner
Date:  
To: Paul
CC: exim-users
Subject: Re: [Exim] frozen delivery messages
> I am doing some investigation in the way we handle our mailqueue and found
> the following to be quite bizzare, below is what I've found. If you guys
> could have a look that would be great.
>
> >From mailq:
>  7d  2.0K 1Agj9X-0000ge-00 <> *** frozen ***
>           sueannebabel939_4@???


Bounce messages get frozen for the administrator to examine if they get a
permenant error.

> /var/log/exim/exim_mainlog.07:2004-01-14 22:25:40 1Agj9X-0000ge-00 <= <>
> R=1Agj9U-0000ca-00 U=mail P=local S=2028
> /var/log/exim/exim_mainlog.07:2004-01-14 22:25:58 1Agj9X-0000ge-00 **
> sueannebabel939_4@??? R=lookuphost T=remote_smtp: SMTP
> error from remote mailer after RCPT
> TO:<sueannebabel939_4@???>: host
> hellokitty-com.mr.outblaze.com [205.158.62.137]: 550
> <sueannebabel939_4@???>: No thank you rejected: Account
> Unavailable: Possible Forgery
> /var/log/exim/exim_mainlog.07:2004-01-14 22:25:58 1Agj9X-0000ge-00 Frozen
> (delivery error message)
>
> Which shows we tried delivery, it failed we got 550 permenant error. Exim
> marks it was frozen. However we still keep the email rather than deleting
> it.


Yes, I see this myself. You should probably set the option to ignore frozen
bounces after so much time. I use 12h myself.

> I then retry delivery...
> root@mail01:/var/log/exim# /usr/sbin/sendmail -M 1Agj9X-0000ge-00
>
> 2004-01-21 13:39:36 1Agj9X-0000ge-00 **
> sueannebabel939_4@??? R=lookuphost T=remote_smtp: SMTP
> error from remote mailer after RCPT
> TO:<sueannebabel939_4@???>: host
> hellokitty-com.mr.outblaze.com [205.158.62.137]: 550
> <sueannebabel939_4@???>: No thank you rejected: Account
> Unavailable: Possible Forgery
> 2004-01-21 13:39:36 1Agj9X-0000ge-00
> sueannebabel939_4@???: error ignored
> 2004-01-21 13:39:37 1Agj9X-0000ge-00 Completed
>
> I then confirm that the email has been remvoed by doing a manual attempt
> again...
> 2004-01-21 13:52:15 1Agj9X-0000ge-00 Spool file 1Agj9X-0000ge-00-D not found
>
> And the email gets deleted. Why was it sitting in the queue however when I
> attempt delivey it gets removed as the error is ignored? Why didn't it
> remove it (the bounce email) in the first place when it first encounted the
> 550 instead of just becoming frozen and sitting there? 550 is a permenant
> error as far as I knew, so why would exim hold onto the email and keep
> trying?


Could be it just happen to expire when you attempted the delivery. Don't
know.

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