Re: [Exim] frozen delivery messages

Hi Wakko,

Thanks for your relpy. Our settings are as follows:

ignore_errmsg_errors_after = 1d
timeout_frozen_after = 5d

I will change these to 1h for each of them. Does this seem resonable? When i
look at mailq output (after it takes a long long time) I see almost all of
the mailqueue is *** frozen *** which I suspect are permenant errors/frozens
that we are holding onto for no apparent reason. Any thoughts before i
change it?

----- Original Message -----
From: "Wakko Warner" <wakko@???>
To: "Paul" <paul@???>
Cc: <exim-users@???>
Sent: Thursday, January 22, 2004 3:57 AM
Subject: Re: [Exim] frozen delivery messages


> > I am doing some investigation in the way we handle our mailqueue and
found
> > the following to be quite bizzare, below is what I've found. If you guys
> > could have a look that would be great.
> >

> > >From mailq:
> >  7d  2.0K 1Agj9X-0000ge-00 <> *** frozen ***
> >           sueannebabel939_4@???

>
> Bounce messages get frozen for the administrator to examine if they get a
> permenant error.
>
> > /var/log/exim/exim_mainlog.07:2004-01-14 22:25:40 1Agj9X-0000ge-00 <= <>
> > R=1Agj9U-0000ca-00 U=mail P=local S=2028
> > /var/log/exim/exim_mainlog.07:2004-01-14 22:25:58 1Agj9X-0000ge-00 **
> > sueannebabel939_4@??? R=lookuphost T=remote_smtp:
SMTP
> > error from remote mailer after RCPT
> > TO:<sueannebabel939_4@???>: host
> > hellokitty-com.mr.outblaze.com [205.158.62.137]: 550
> > <sueannebabel939_4@???>: No thank you rejected:
Account
> > Unavailable: Possible Forgery
> > /var/log/exim/exim_mainlog.07:2004-01-14 22:25:58 1Agj9X-0000ge-00
Frozen
> > (delivery error message)
> >
> > Which shows we tried delivery, it failed we got 550 permenant error.
Exim
> > marks it was frozen. However we still keep the email rather than
deleting
> > it.
>
> Yes, I see this myself. You should probably set the option to ignore
frozen
> bounces after so much time. I use 12h myself.
>
> > I then retry delivery...
> > root@mail01:/var/log/exim# /usr/sbin/sendmail -M 1Agj9X-0000ge-00
> >
> > 2004-01-21 13:39:36 1Agj9X-0000ge-00 **
> > sueannebabel939_4@??? R=lookuphost T=remote_smtp:
SMTP
> > error from remote mailer after RCPT
> > TO:<sueannebabel939_4@???>: host
> > hellokitty-com.mr.outblaze.com [205.158.62.137]: 550
> > <sueannebabel939_4@???>: No thank you rejected:
Account
> > Unavailable: Possible Forgery
> > 2004-01-21 13:39:36 1Agj9X-0000ge-00
> > sueannebabel939_4@???: error ignored
> > 2004-01-21 13:39:37 1Agj9X-0000ge-00 Completed
> >
> > I then confirm that the email has been remvoed by doing a manual attempt
> > again...
> > 2004-01-21 13:52:15 1Agj9X-0000ge-00 Spool file 1Agj9X-0000ge-00-D not
found
> >
> > And the email gets deleted. Why was it sitting in the queue however when
I
> > attempt delivey it gets removed as the error is ignored? Why didn't it
> > remove it (the bounce email) in the first place when it first encounted
the
> > 550 instead of just becoming frozen and sitting there? 550 is a
permenant
> > error as far as I knew, so why would exim hold onto the email and keep
> > trying?
>
> Could be it just happen to expire when you attempted the delivery. Don't
> know.
>
> --
> Lab tests show that use of micro$oft causes cancer in lab animals
>
> --
>
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