Re: [Exim] Connection timed out?

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Author: Philip Hazel
Date:  
To: HPO Customer Care
CC: exim-users
Subject: Re: [Exim] Connection timed out?
On Thu, 24 Apr 2003, HPO Customer Care wrote:

> I checked the log for one of the test mails I had sent and had bounced back:
>
> [xxxxxx@alexandria log]# exigrep 198aax-0008Hj-00 mainlog
> 2003-04-24 15:52:35 198aax-0008Hj-00 <= support@??? H=kano.hpo.net (kano) [219.106.225.69] P=smtp S=1443 id=002a01c30a2c$ea593720$45e16adb@???
> 2003-04-24 15:55:57 198aax-0008Hj-00 four.oddpost.com [209.209.45.156]: Connection timed out
> 2003-04-24 15:59:06 198aax-0008Hj-00 one.oddpost.com [209.209.45.153]: Connection timed out
> 2003-04-24 16:02:15 198aax-0008Hj-00 two.oddpost.com [209.209.45.154]: Connection timed out
> 2003-04-24 16:05:24 198aax-0008Hj-00 three.oddpost.com [209.209.45.155]: Connection timed out
> 2003-04-24 16:05:24 198aax-0008Hj-00 == danhall@??? R=dnslookup T=remote_smtp defer (110): Connection timed out
> 2003-04-24 16:05:24 198aax-0008Hj-00 ** danhall@???: retry timeout exceeded
> 2003-04-24 16:05:24 198aax-0008Hj-00 Completed


Well, that seems clear enough. The destination is unreachable. Exim can
do no more.

> >From what I can see above it knows where to go but just can't get
> >there. I don't know what other information I can supply to bring this
> >problem to light but if someone could throw a bone my way I would
> >greatly appreciate it.


At least one of those IP addresses is reachable from here at this time:

$ telnet 209.209.45.154 25
Trying 209.209.45.154...
Connected to 209.209.45.154.
Escape character is '^]'.
220 two.oddpost.com ESMTP

Try that now from your site. If you can't connect, you have a networking
problem. Get your networking experts on to it. If you have none, you'll
have to learn some network debugging fast... Here is my opportunity to
recommend a book written by the person who is publishing my new Exim 4
book (it's at last at the printers, guys).

Practical TCP/IP
Designing, Using, and Troubleshooting TCP/IP Networks on Linux and Windows
by Niall Mansfield
Published by Addison Wesley 2003
ISBN 0 201 75078 3

I haven't finished reading this 850-page tome yet, but so far I have
found it very readable, and a mine of useful information. If you don't know
much about TCP/IP networking, this is where to start learning.

--
Philip Hazel            University of Cambridge Computing Service,
ph10@???      Cambridge, England. Phone: +44 1223 334714.