[Exim] Connection timed out?

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Author: HPO Customer Care
Date:  
To: exim-users
Subject: [Exim] Connection timed out?
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Hi All

Sorry to bother you all but as a newbie to Exim I have been given another challenge that I have not been able to solve despite my hours of doing searches on the Internet, please excuse me if this seems very simple to some but this is all new to me. It seems that some of our users can not send to certain sites and I can not figure it out. Basically the mail bounces back as seen below:

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  danhall@???
    Connection timed out:
    retry timeout exceeded


I checked the log for one of the test mails I had sent and had bounced back:

[xxxxxx@alexandria log]# exigrep 198aax-0008Hj-00 mainlog
2003-04-24 15:52:35 198aax-0008Hj-00 <= support@??? H=kano.hpo.net (kano) [219.106.225.69] P=smtp S=1443 id=002a01c30a2c$ea593720$45e16adb@???
2003-04-24 15:55:57 198aax-0008Hj-00 four.oddpost.com [209.209.45.156]: Connection timed out
2003-04-24 15:59:06 198aax-0008Hj-00 one.oddpost.com [209.209.45.153]: Connection timed out
2003-04-24 16:02:15 198aax-0008Hj-00 two.oddpost.com [209.209.45.154]: Connection timed out
2003-04-24 16:05:24 198aax-0008Hj-00 three.oddpost.com [209.209.45.155]: Connection timed out
2003-04-24 16:05:24 198aax-0008Hj-00 == danhall@??? R=dnslookup T=remote_smtp defer (110): Connection timed out
2003-04-24 16:05:24 198aax-0008Hj-00 ** danhall@???: retry timeout exceeded
2003-04-24 16:05:24 198aax-0008Hj-00 Completed

2003-04-24 16:05:24 198anM-0001PE-00 <= <> R=198aax-0008Hj-00 U=mail P=local S=2278
2003-04-24 16:05:24 198anM-0001PE-00 => support <support@???> R=virtual_local_user T=virtual_delivery
2003-04-24 16:05:24 198anM-0001PE-00 Completed


I am running Spam Assassin and MailScanner on my RH 7.1 server so I ran the following command in debug mode and got the result below which shows that it can do the DNS lookup all right but for some reason we can drive her home.


[xxxxxx@alexandria log]# /usr/exim/bin/exim -C /usr/exim/configure.outgoing -d -bt danhall@???
Exim version 4.12 uid=0 gid=0 pid=5350 D=fddcaefd
Berkeley DB: Sleepycat Software: Berkeley DB 3.1.17: (July 31, 2000)
Support for:
Authenticators:
Routers: accept dnslookup ipliteral manualroute queryprogram redirect
Transports: appendfile autoreply pipe smtp
changed uid/gid: forcing real = effective
uid=0 gid=0 pid=5350
auxiliary group list: <none>
configuration file is /usr/exim/configure.outgoing
log selector = 0106ccd8
trusted user
?????? user
finduser used cached passwd data for mail
finduser used cached passwd data for mail
finduser used cached passwd data for mail
finduser used cached passwd data for mail
originator: uid=0 gid=0 login=XXXXXXXX name=YYYYYYYY
sender address = XXXXXX@???
Address testing: uid=0 gid=12 euid=0 egid=12
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Testing danhall@???
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Considering danhall@???
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

routing danhall@???
--------> spamcheck router <--------
local_part=danhall domain=oddpost.com
checking domains
search_open: mysql "NULL"
search_find: file="NULL"
key="SELECT DISTINCT domain FROM rrrrrrrr WHERE domain like 'oddpost.com'" partial=-1 affix=NULL starflags=0
LRU list:
internal_search_find: file="NULL"
type=mysql key="SELECT DISTINCT domain FROM rrrrrrrr WHERE domain like 'oddpost.com'"
database lookup required for SELECT DISTINCT domain FROM rrrrrrrr WHERE domain like 'oddpost.com'
MYSQL query: SELECT DISTINCT domain FROM rrrrrrrrr WHERE domain like 'oddpost.com'
MYSQL new connection: host=123.456.789.11 port=1234 socket=NULL database=XXXXXXXX user=YYYYYYYY
MYSQL: no data found
lookup failed
oddpost.com in "@ : localhost:hpo.net:mysql;SELECT DISTINCT domain FROM rrrrrrrr WHERE domain like 'oddpost.com'"? no (end of list)
oddpost.com in "+local_domains"? no (end of list)
spamcheck router skipped: domains mismatch
--------> dnslookup router <--------
local_part=danhall domain=oddpost.com
checking domains
search_open: mysql "NULL"
cached open
search_find: file="NULL"
key="SELECT DISTINCT domain FROM rrrrrrrr WHERE domain like 'oddpost.com'" partial=-1 affix=NULL starflags=0
LRU list:
internal_search_find: file="NULL"
type=mysql key="SELECT DISTINCT domain FROM rrrrrrrr WHERE domain like 'oddpost.com'"
cached data used for lookup of SELECT DISTINCT domain FROM rrrrrrrr WHERE domain like 'oddpost.com'
lookup failed
oddpost.com in "@ : localhost:hpo.net:mysql;SELECT DISTINCT domain FROM radcheck WHERE domain like 'oddpost.com'"? no (end of list)
oddpost.com in "! +local_domains"? yes (end of list)
calling dnslookup router
dnslookup router called for danhall@???
domain = oddpost.com
DNS lookup of oddpost.com (MX) succeeded
209.209.45.153 in "0.0.0.0 : 127.0.0.0/8"? no (end of list)
209.209.45.154 in "0.0.0.0 : 127.0.0.0/8"? no (end of list)
209.209.45.156 in "0.0.0.0 : 127.0.0.0/8"? no (end of list)
209.209.45.155 in "0.0.0.0 : 127.0.0.0/8"? no (end of list)
fully qualified name = oddpost.com
host_find_bydns yield = HOST_FOUND (2); returned hosts:
four.oddpost.com 209.209.45.156 10
three.oddpost.com 209.209.45.155 10
two.oddpost.com 209.209.45.154 10
one.oddpost.com 209.209.45.153 10
set transport remote_smtp
queued for remote_smtp transport: local_part = danhall
domain = oddpost.com
errors_to=NULL
domain_data=NULL localpart_data=NULL
routed by dnslookup router
envelope to: danhall@???
transport: remote_smtp
host four.oddpost.com [209.209.45.156] MX=10
host three.oddpost.com [209.209.45.155] MX=10
host two.oddpost.com [209.209.45.154] MX=10
host one.oddpost.com [209.209.45.153] MX=10
danhall@???
router = dnslookup, transport = remote_smtp
host four.oddpost.com [209.209.45.156] MX=10
host three.oddpost.com [209.209.45.155] MX=10
host two.oddpost.com [209.209.45.154] MX=10
host one.oddpost.com [209.209.45.153] MX=10
search_tidyup called
close MYSQL connection: 123.456.789.11:1234/XXXXXXXX/YYYYYYYY
>>>>>>>>>>>>>>>> Exim pid=5350 terminating with rc=0 >>>>>>>>>>>>>>>>



From what I can see above it knows where to go but just can't get there. I don't know what other information I can supply to bring this problem to light but if someone could throw a bone my way I would greatly appreciate it. Please feel free to contact me on or off line. Thanking one and all for any and all help in advance.

Thank You
Fred Krug
Tech Support Group
Hunter Point Online
support@???

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