On 09 Apr 2012, at 1:11 PM, Noel Martin Llevares wrote:
> Actually, this is part of their workflow. The agents are aware of this and the email that they are using is only for client correspondence. They will use their own personal accounts for private matters. Their personal accounts, of course, are not being monitored. This is just similar to the workflow of many organizations where the output is inspected first by a QA person before releasing it to the public.
In that case it may be simpler to just setup exim to deliver those outbound messages into imap or pop on the server, you moderators have access to the messages
in a normal mail client they can edit and then hit redirect message from within the mail client, off to the client.
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