Re: [exim] Why is this list so abusive?

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Author: Jason Meers
Date:  
To: Peter Bowyer
CC: exim users
Subject: Re: [exim] Why is this list so abusive?

> There's a huge difference. I answer a great many questions with
> something like 'you need a redirect router' and a link to the
> appropriate page in the manual.
>
> I'm of the opinion that this is helpful. Perhaps not quite as helpful
> as crafting a detailed solution (although that's arguable along the
> 'teach a man to fish' line), but I really do think that pointing
> someone to the bit of documentation where their question is answered,
> along with the next few questions they're bound to have when they've
> learnt some more, has to be valuable.


Question?

Are we saying that providing a reference (with or without the F word) is
preferred over providing a more detailed answer because it's
counter-productive and doesn't "teach a man to fish"?

I think I'm helping someone when I solve their problem, and wonder why
other people who no the answer don't provide it.

This is a genuine question not a sarcastic comment.

Jason




Take the following post as an example:


ORIGINAL QUESTION: The problem is I can't send from any emails via exim
on my server to an external email address - These mails are returning
back to the sender. I only can send to local emails.


ANSWER 1: Easy solution. You need to configure exim for remote smtp
mail.
Have a nice day,
sash


ANSWER 2: Sash is right,
You will need a router like:

dnslookup:
driver = dnslookup
domains = ! +local_domains
transport = remote_smtp
ignore_target_hosts = 0.0.0.0 : 127.0.0.0/8
no_more

and a transport like:

remote_smtp:
driver = smtp

These examples are taken from the default config.

Then, from a command line try:

exim -bt username@???       <enter>
exim -bt username@???    <enter>
exim -qff                               <enter>
exim -bp                                <enter>


(to see how exim thinks it should process these addresses and to see if
anything is stuck in the queue, then post back the output of these
tests if it still doesnt work)

Thanks

Jason Meers