On Wed, 28 Dec 2005, Alan J. Flavell wrote:
>
> Now, you'd be entitled to say they ought to have used role addresses,
> which could be switched to the people who are currently performing
> these duties. But we have not pursued that policy aggressively, and
> many of my users know that I am the (normal) person to carry out the
> actions, so they address me personally.
Even if you provide role addresses people will disregard them and address
email personally when they should not.
Tony.
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