Re: [Exim] Error recieving messages.

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Author: Jason Cave
Date:  
To: exim-users
Subject: Re: [Exim] Error recieving messages.
Thanks for the reply. After further research of all the logs, found
my virus scanner on the box called mailscanner was having a problem
so the emails were on hold.

Adding primary_hostname has repaired the hostname problem.

Thanks;

Jason
cavej@???

----- Original Message -----
From: "Peter Bowyer" <peter@???>
To: <exim-users@???>
Sent: Tuesday, July 20, 2004 12:34 AM
Subject: Re: [Exim] Error recieving messages.


> Jason Cave <cavej@???> wrote:
> > Whenever I recieve email, the lots just show this over and over for
> > all accounts.
> >
> > 2004-07-19 16:54:33 1BmhqI-0003An-9j == email@??? routing
> > defer (-51): retry time not reached
> >
> > And the messages are never delivered for any of the accounts. Also
> > unable to send, and recieve no error messages back. Checked the
> > queue and found exim still seeing the old hostname, and not sending
> > it to the right place.
>
> A couple of things to look at:
>
> 1. You need to find the first occurrence in the log for each message -

this
> will show you why it was deferred in the first place. You should be able

to
> do this by sending another message and catching it at the end of the log,

or
> use exigrep to find everything the log has about a particular message id
> (1BmhqI-0003An-9j in the case of the example above).
>
> 2. You mention 'still seeing the old hostname'. This is probably a clue.

You
> might need to use the 'primary_hostname' option in Exim to force it to use
> whatever name you've called the server, otherwise it might not know that
> mail which looks like it should be delivered locally is actually going to
> the right place.
>
> Probably best to find some original delivery attempts in the log and post
> them here, along with details about the host name changes you're doing.

And
> please don't obfuscate the log entries etc - it makes it very difficult to
> diagnose.
>
> Peter
>
>
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>
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