[exim] Yet another "Relay Not Permitted" & log file interpre…

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Author: aladdin
Date:  
To: exim-users
Subject: [exim] Yet another "Relay Not Permitted" & log file interpretation
I have this password configuration:

user1:encrypt1:pass1
user2:encrypt2:pass2

User1 sends from a Comcast account, and gets the message "Relay not
permitted". User2 sends from a Roadrunner account (both of these are cable
modem broadband ISPs) with no problem whatsoever. The log entries follow.
In both cases, the virtualhost.org is a virtual host on this machine, and is
the virtual host that both user1 & user2 use.

for user1 (Relay not permitted):

2007-08-04 12:13:53 H=c-69-142-30-233.hsd1.nj.comcast.net (CPXBlade)
[69.142.30.233] F=<user1@???> rejected RCPT
<anotheruser@???>: relay not permitted

For user2 (everything OK):

2007-08-04 12:04:39 1IHM7L-0001tY-1p <= user2@???
H=124.161.189.72.cfl.res.rr.com (csunvadmin) [72.189.161.124] P=esmtpa
A=login_server:user2 S=819 id=000101c7d6b1$4ea944e0$0b01a8c0@csunvadmin
2007-08-04 12:04:40 1IHM7L-0001tY-1p => anotheruser@??? R=dnslookup
T=remote_smtp H=mx3.another.domain [209.86.93.228]
2007-08-04 12:04:40 1IHM7L-0001tY-1p Completed

Obviously, there are two completely log entries. Can someone enlighten me as
to what the configuration differences are and how I can get user1 to work?

TIA,
Allen