[exim] :fail: after missing all routers

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Author: Customer Support
Date:  
To: exim-users
Subject: [exim] :fail: after missing all routers

How do I :fail: mail thats not been caught by all of the previous routers?

We're using mysql, but finding that many searches return no data because the users are being spammed to non existant addresses. At the moment we just see

temporarily rejected RCPT tom@???: MYSQL: no data found

Thanks John