RE: [exim] "Retry Timeout Exceeded" - Mail not getting out

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Author: Bruce Best (CRO)
Date:  
To: 'exim-users@exim.org'
Subject: RE: [exim] "Retry Timeout Exceeded" - Mail not getting out
> -----Original Message-----
> From: Marc Sherman [mailto:msherman@projectile.ca]
>
> Bruce Best (CRO) wrote:
> > messages posted to the mailing list are now being bounced back
> > as undeliverable with this message:

<snip>
> Please post both exim and mailman logs for a real message failure,
> without stripping anything other than any password that might exist.
> http://www.exim.org/eximwiki/MailingListEtiquette#head-a6f7fb5

ce8816568569a321f783315207ec38063

Thanks for pointing that out.

As it happens, those who earlier mentioned that I check with my ISP were
correct; they block port 25 by default for customers, but will unblock it
and reverse DNS if you ask nicely, so the "relay not permitted" issue when
using a smarthost isn't a problem for me any more as I can set up my server
to send mail directly.

However, for the record, here are the relevant logs, in case someone has an
answer to help someone else who wants/needs to use a smarthost with exim and
mailman.

So, with exim set up to use a smarthost to send mail, this is what happens
when a post is sent from an external email (bestb@???) to a mailman
mailing list (croissues@???) hosted on my machine 216.138.221.201
/ leslieville.ca):

The sender receives this message:
_____________________________________
From: postmaster@???
Date: 16 Feb 14:18 (PST)

To: bestb@???
Subject: Delivery Status Notification
This message could not be delivered to the following
recipients:

<croissues@???>:
216.138.221.201 does not like recipient.
Remote host said: 550 relay not permitted
Giving up.
______________________________________

/var/log/exim4/mainlog shows:
______________________________________
2005-02-16 17:15:33 H=h024.c009.snv.cp.net (c009.snv.cp.net)
[209.228.34.137] F=<bestb@???> rejected RCPT
<croissues@???>: relay not permitted
______________________________________

There was no corresponding mailman log.

Bruce