> It's plausible, assuming that the relevant text is not too
> far into the
> body. You could apply suitable tests in a system filter. (In
> Exim 4 you
> could also do it in a router.) But why can't you get whatever is
> creating the messages to send them where you want them in the first
> place?
Mantis only supports "reporter" and "assigned to" as email
notifications. We also need a "customer representative", that should get
a copy of all mails sent from the system regarding all cases connected
to "their" customer.. and the core_email_API of mantis isnt exactly
easily modified.
The messages looks like below, so they are short enough i suppose?
The following case has been ASSIGNED.
=======================================================================
http://support.viking-telecom.com/php/mantis/view_bug_page.php3?f_id=000
0056
=======================================================================
Reporter: joajon
Handler: johaxb
=======================================================================
Project: SMS_T2
Case ID: 0000056
Category: SMSS
Reproducibility: random
Severity: major
Priority: normal
Status: assigned
=======================================================================
Date Submitted: 02-21-02 07:54 CET
Last Modified: 02-21-02 08:30 CET
=======================================================================
Summary: Aborted firmware download + moving unit to
other group
Description:
When firmware is downloaded and aborted the status code is
written/updated before the download is completed. As we are moving the
unit to another group, the aborted units are also moved. This results in
units in wrong groups; units that can not download correct firmware
anymore.
Reported by: Joacim.Jonasson, Phone: , Email:
joacim.jonasson@???
=======================================================================
