[Exim] Retry rules ignored on failing recipient

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Author: Dean Brooks
Date:  
To: exim-users
Subject: [Exim] Retry rules ignored on failing recipient
Hi,

I've got an odd thing occuring on one of our remote-smtp fallback
hosts. Basically, we have a remote site that is giving a 450 temporary
error on a specific recipient (RCPT).

This, of course, causes retry data to be added for delaying future
deliveries. Or I would expect it to. Instead, the message gets
a redeliver attempt about every 10 seconds. It's been doing this
for a week now and our logfiles are over 65 megabytes long of
retrying a group of about 10 messages all to the same set
of recipients.

Now, I *am* using the -C option on exim to use an alternate
configuration file, so perhaps there is some bug that is being hit
when using the -C option?

When I run "exim -Mc 13jwXl-0005E7-00" to try and do a delivery,
I get the following output. If I run it again, I would expect to
get a "retry time not reached". But, it simply runs it again with
the same output every time.

===========================================================================
delivering message 13jwXl-0005E7-00
Connecting to smtp.ifrance.com [212.73.208.226] ... connected
SMTP<< 220 lh01.opsion.fr sendmail 2.0a ready at Sun, 15 Oct 2000 23:22:02 GMT
SMTP>> HELO fbsmtp.iglou.com

SMTP<< 250 lh01.opsion.fr Hello fbsmtp.iglou.com (192.107.41.41 [192.107.41.41])
SMTP>> MAIL FROM:<>

SMTP<< 250 OK
SMTP>> RCPT TO:<bndvp@???>

SMTP<< 450 Requested mail action not taken : mailbox unavailable
LOG: 0 MAIN
SMTP error from remote mailer after RCPT TO:<bndvp@???>: host smtp.ifrance.com [212.73.208.226]: 450 Requested mail action not taken : mailbox unavailable
SMTP>> RSET

SMTP<< 250 OK
Exim version 3.16 debug level 1 uid=64 gid=64
probably ndbm
Connecting to smtp.ifrance.com [212.73.208.230] ... delivering message 13jwVZ-0005Al-00
SMTP>> MAIL FROM:<>

connected
SMTP<< 250 OK
SMTP>> RCPT TO:<bndvp@???>

SMTP<< 220 lh04.opsion.fr sendmail 2.0a ready at Sun, 15 Oct 2000 23:22:03 GMT
SMTP>> HELO fbsmtp.iglou.com

SMTP<< 450 Requested mail action not taken : mailbox unavailable
LOG: 0 MAIN
SMTP error from remote mailer after initial connection: host smtp.ifrance.com [212.73.208.226]: 450 Requested mail action not taken : mailbox unavailable
SMTP>> QUIT

LOG: 0 MAIN
== bndvp@??? T=remote_smtp defer (0): SMTP error from remote mailer after initial connection: host smtp.ifrance.com [212.73.208.226]: 450 Requested mail action not taken : mailbox unavailable
SMTP<< 250 lh04.opsion.fr Hello fbsmtp.iglou.com (192.107.41.41 [192.107.41.41])
SMTP>> MAIL FROM:<>

SMTP<< 250 OK
SMTP>> RCPT TO:<bndvp@???>

SMTP<< 450 Requested mail action not taken : mailbox unavailable
SMTP>> RSET

SMTP<< 250 OK
Exim version 3.16 debug level 1 uid=64 gid=64
probably ndbm
LOG: 0 MAIN
== bndvp@??? T=remote_smtp defer (0): SMTP error from remote mailer after RCPT TO:<bndvp@???>: host smtp.ifrance.com [212.73.208.230]: 450 Requested mail action not taken : mailbox unavailable
delivering message 13jwVZ-0005Al-00
==========================================================================

Any ideas? The configuration of the retry area of the exim
configuration consists of only:

*                *        F,2h,30m; F,8h,1h; F,7d,5h


Regards,

Dean Brooks
dean@???