Re: [Exim] Rejecting due to reverse DNS lookup failture

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Author: Dave C.
Date:  
To: Chris Bayliss
CC: Terry Edhouse, exim-users
Subject: Re: [Exim] Rejecting due to reverse DNS lookup failture
Add in that it lack of a reverse-DNS (or a mismatched one) really has
no correlation to someone sending spam, and this is of questionable
utility. Many legitimate (but clueless) sites dont have proper reverse
setup, and it is trivial for someone sending spam to make sure that
they do.

I'm happy as long as I can log the remote IP address - I can use the IP
registry WHOIS to determine responsibility if I need to..

Also, I dont validate HELO at all - again, I prefer the actual remote
IP address. A lot of email clients (which as an ISP, we prefer to
remain compatible with) send absolute crap in the helo string. The
usefulness of HELO disappeared with the disappearance of TURN as a
trustable function.

Now, I *do* check syntax of headers, and also validate at least one
sender in the headers. Not having a valid sender very often *does*
correlate with a spam, since they really dont want you to be able to
email them back, and there have been a few highly visible cases of the
owner of a domain taking action against a spammer forging their domain.

On Tue, 27 Jun 2000, Chris Bayliss wrote:

> >     At the moment we refuse to accept mail from hosts where a reverse DNS
> > lookup fails to supply a hostname for the calling IP address, or if the
> > returned name gives a different IP address when it is looked-up (or the
> > lookup fails).

> >
> >     My question is - how common is this practice amongst members of the
> > list, and how do you deal with the users who give you grief because mail
> > to them is not getting through?

> >
>
> We tried this for some time (before we ran exim) and found that whilst it
> was very good at stopping spam that it caused too many problems. In the
> end we had to make exceptions and maintaining the exception list became too
> much work and we abandoned this when we installed exim. Our main reason
> was spam reduction. We now use RSS, RBL and DUL which were not practical
> options with the previous software.
>
> The big problem with sender exception lists is that users perceive that the
> fault is yours, because you've changed something and email now works for them.
>
> The list of servers was quite interesting. There were various noticeable
> areas which had a lot. These included Latin America, India, France and
> UK companies (mainly small but as far as I can remember there were one
> or two bigger ones like Nestle UK). The fact that there were large groups
> like this affected some departments a lot particularly if they had a lot
> of key contacts in these areas. Some complaints were in languages that
> I didn't understand which did hamper comunication.
>
> A lot of small companies caught out complained that they were at the
> mercy of their service provider for DNS services and could not fix the
> problem themselves. Others complained that the email was coming
> through their firewall which wasn't registered for reverse lookup for
> security reasons. These did seem to be pretty lame excuses, but got in the
> way of
>
> Chris Bayliss
> Information Services
> The University of Birmingham
>
> --
> ## List details at http://www.exim.org/mailman/listinfo/exim-users Exim details at http://www.exim.org/ ##
>


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