[exim] Re: RES: Re: Received and read time report

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Author: Andrew C Aitchison
Date:  
To: exim-users
Subject: [exim] Re: RES: Re: Received and read time report
On Sun, 21 Jan 2024, Ronaldo Luiz de Carvalho via Exim-users wrote:

> Yes, I want to know the time that the message is in the mail
> server. The time between received and read. This time will show me
> the delay time of the mail server.


These times are not the same thing.

I am not really sure what you are doing.
Are you trying to find out why you don't immediately see a copy
of mails that you send, or why someone else does not ?
If it is someone else, then there are *two* mail servers involved
(or possibly even more).

How long the message spends in your out-going exim queue is useful
and can be found by using
exigrep <msg-id> /var/spool/exim/mainlog
(or similar names). This may also show you where the delays were
for this message.

However there may also be delays between the recipient's mail server
making it available for their MUA (mail user agent - their mail client),
before their MUA shows that it knows about the message
and before they read it.
The sending server knows nothing about those delays.

> Reading the docs I found the command parameter that list
> "queue_time_overall”, but I didn't find how to include it on cPanel
> Exim Configuration.
>
> Could you help me? This is what I want, know the time in Exim queue.


Sorry, I know nothing about using cpanel, and neither will most people here.

-- 
Andrew C. Aitchison                      Kendal, UK
                    andrew@???


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