Just finished testing - the problem still occurs when we use Ubuntu 20.04
with Exim version 4.93 #5 (built 28-Apr-2021 13:19:17) (our older machine
where the problem was first monitored is v4.90 and Ubuntu 18.04).
-----Ursprüngliche Nachricht-----
Von: Exim-users [
mailto:exim-users-bounces+tt-admin=intranett.de@exim.org]
Im Auftrag von Andrew C Aitchison via Exim-users
Gesendet: Donnerstag, 31. März 2022 12:35
An: tt-admin
Cc: exim-users@???
Betreff: Re: [exim] 2 hours delay (gnutls_handshake): timed out: delivering
unencrypted to
On Thu, 31 Mar 2022, tt-admin via Exim-users wrote:
> exiwhat says: waiting for a remote delivery subprocess to finish
>
> started a new strace with longer lines (-s 256) and date column.
>
> I will try to contact the remote administrator, but my hopes for a trace
> from their side are low (Symantec Messaging Gateway, i suppose without
root
> access).
Ah. If it is a mail gateway, the question might be whether their gateway
starts to send the message on to their mail server (cut-through delivery)
or not.
Does the Symantec Messaging Gateway advertise PIPELINING and do you use it ?
> --
> Marc
>
> -----Ursprüngliche Nachricht-----
> Von: Exim-users [mailto:exim-users-bounces+tt-admin=intranett.de@exim.org]
> Im Auftrag von Evgeniy Berdnikov via Exim-users
> Gesendet: Mittwoch, 30. März 2022 19:56
> An: exim-users@???
> Betreff: Re: [exim] 2 hours delay (gnutls_handshake): timed out:
delivering
> unencrypted to
>
> On Wed, Mar 30, 2022 at 02:53:45PM +0200, tt-admin via Exim-users wrote:
>> Continuation of the strace;
>>
>> 6649 select(8, [7], NULL, NULL, {tv_sec=60, tv_usec=0} <unfinished ...>
>> 6671 <... recvfrom resumed> 0x56352d0bd71b, 324, 0, NULL, NULL) = -1
>> ECONNRESET (Connection reset by peer)
>> 6671 alarm(0) = 0
>> 6671 sendmsg(7, {msg_name=NULL, msg_namelen=0,
>> msg_iov=[{iov_base="\25\3\3\0\2\2Z", iov_len=7}], msg_iovlen=1,
>> msg_controllen=0, msg_flags=0}, 0) = -1 EPIPE (Broken pipe)
>> 6671 --- SIGPIPE {si_signo=SIGPIPE, si_code=SI_USER, si_pid=6671,
>> si_uid=111} ---
>
> Diring TLS exchange server sent RST, client got ECONNRESET and tried to
> send TLS closing packet (it's my guess what "\25\3\3\0\2\2Z" means),
> so client got EPIPE because connection has been deleted by kernel on RST.
>
> The question is why server has dropped connection. Probably this
connection
> was timed out -- on the server's side, not on the client's one.
> Traffic dump from both ends could make this situation clean.
>
>> 6671 openat(AT_FDCWD, "/var/log/exim4/mainlog",
>> O_WRONLY|O_CREAT|O_APPEND|O_NONBLOCK, 0640) = 5
>> 6671 fcntl(5, F_GETFD) = 0
>> 6671 fcntl(5, F_SETFD, FD_CLOEXEC) = 0
>> 6671 fcntl(5, F_GETFL) = 0x8c01 (flags
>> O_WRONLY|O_APPEND|O_NONBLOCK|O_LARGEFILE)
>> 6671 fcntl(5, F_SETFL, O_WRONLY|O_APPEND|O_LARGEFILE) = 0
>> 6671 fstat(5, {st_mode=S_IFREG|0640, st_size=15402412, ...}) = 0
>> 6671 write(5, "2022-03-30 12:25:33.594 [6671] 1"..., 187) = 187
>
> You have better to increase strace display length with -s.., or post
> full log line here.
>
>> 6671 socket(AF_INET, SOCK_STREAM, IPPROTO_IP) = 7
>> 6671 setsockopt(7, SOL_TCP, TCP_NODELAY, [1], 4) = 0
>> 6671 alarm(300) = 0
>>
>> Then the unencrypted smtp connections starts and the mesage is delivered
>> unencrypted.
>
> I could imagine one reason for such server's behaviour: presence of some
> statefull firewall behind server, which scans SMTP packets and drops
> packets with "suspicious" patterns. If it drop some TLS packet from
client,
> it would also drop all its copies on retransmissions, so TLS session
> become disrupted and tcp connection dies on timeout.
>
> However, in this scenario messages should not wait in queue for hours,
> they should be delivered in plain SMTP just after first TLS timeout.
> --
> Eugene Berdnikov
>
> --
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>
>
> --
> ## List details at https://lists.exim.org/mailman/listinfo/exim-users
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>
--
Andrew C. Aitchison Kendal, UK
andrew@???
--
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