Many thanks Jeremy and Andrew,
Unfortunately the logs are not showing much to my untrained eye. They are included below for reference.
Best regards,
Ben
Bounce to a local mailbox
2019-10-18 17:25:29 1iLV4D-0001jX-T2 <= user@??? H=([172.30.xx.xx]) [89.187.xx.xx] P=esmtp S=671 id=4d1a9a66-8d4f-f193-5c58-2813ccb753aa@???
2019-10-18 17:25:51 1iLV4D-0001jX-T2 [5.77.xx.xx] SSL verify error: certificate name mismatch: DN="/OU=Domain Control Validated/OU=PositiveSSL/CN=ice.example.tld" H="example.tld"
2019-10-18 17:26:11 1iLV4D-0001jX-T2 ** null@??? R=dnslookup T=remote_smtp H=example.tld [5.77.xx.xx] X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no: SMTP error from remote mail server after RCPT TO:<null@???>: 550 No such person at this address
2019-10-18 17:26:11 1iLV4t-0001kM-7V <= <> R=1iLV4D-0001jX-T2 U=exim P=local S=2113
2019-10-18 17:26:11 1iLV4D-0001jX-T2 Completed
2019-10-18 17:26:11 1iLV4t-0001kM-7V => user <user@???> R=localuser T=local_delivery
2019-10-18 17:26:11 1iLV4t-0001kM-7V Completed
---------------8------------------8------------------- Bounce received to local mailbox
From MAILER-DAEMON Fri Oct 18 17:26:11 2019
Return-path: <>
Envelope-to: user@???
Delivery-date: Fri, 18 Oct 2019 17:26:11 +0100
X-Failed-Recipients: null@???
Auto-Submitted: auto-replied
From: Mail Delivery System <Mailer-Daemon@???>
To: user@???
Content-Type: multipart/report; report-type=delivery-status; boundary=1571415971-eximdsn-19389004
Subject: Mail delivery failed: returning message to sender
Date: Fri, 18 Oct 2019 17:26:11 +0100
Status: RO
Part 1:
Content-type: text/plain; charset=us-ascii
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
null@???
host example.tld [5.77.xx.xx]
SMTP error from remote mail server after RCPT TO:<null@???>:
550 No such person at this address
Part 2:
Content-type: message/delivery-status
Part 3:
Content-type: message/rfc822
From user@??? Fri Oct 18 17:25:29 2019
Return-path: <user@???>
To: null@???
From: Ben Sanders - Admin <user@???>
Subject: testing
Date: Fri, 18 Oct 2019 17:25:29 +0100
User-Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:68.0) Gecko/20100101
Thunderbird/68.1.2
Content-Type: text/plain; charset=utf-8; format=flowed
Content-Language: en-US
teinsgqwgew
A Test Message Here
---------------8------------------8-------------------
Bouncing to a remote Mailbox :
2019-10-18 17:36:09 1iLVEX-0001ur-1U <= user@??? H=([172.30.xx.xx]) [89.187.xx.xx] P=esmtp S=652 id=8f418835-b7fb-08c5-5238-041f69103898@???
2019-10-18 17:36:29 1iLVEX-0001ur-1U [5.77.xx.xx] SSL verify error: certificate name mismatch: DN="/OU=Domain Control Validated/OU=PositiveSSL/CN=ice.example.tld" H="example.tld"
2019-10-18 17:36:49 1iLVEX-0001ur-1U ** null@??? R=dnslookup T=remote_smtp H=example.tld [5.77.xx.xx] X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no: SMTP error from remote mail server after RCPT TO:<null@???>: 550 No such person at this address
2019-10-18 17:36:49 1iLVFB-0001vY-Du <= <> R=1iLVEX-0001ur-1U U=exim P=local S=2104
2019-10-18 17:36:49 1iLVEX-0001ur-1U Completed
2019-10-18 17:36:51 1iLVFB-0001vY-Du => user@??? R=dnslookup T=remote_smtp H=example-sender-com.mail.protection.outlook.com [104.47.xx.xx] X=TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=yes K C="250 2.6.0 <E1iLVFB-0001vY-Du@???> [InternalId=8705898711624, Hostname=AM4PR02MB3025.eurprd02.prod.outlook.com] 10056 bytes in 0.063, 155.065 KB/sec Queued mail for delivery"
2019-10-18 17:36:51 1iLVFB-0001vY-Du Completed
---------------8------------------8------------------- Bounce received at remote mailbox
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
null@???
host example.tld [5.77.xx.xx]
SMTP error from remote mail server after RCPT TO:<null@???>:
550 No such person at this address
---------------8------------------8-------------------
-----Original Message-----
From: Jeremy
Sent: 19 October 2019 11:11
To: exim-users@???
Subject: Re: [exim] Bounce messages are missing headers and message body for non local users
On 18/10/2019 18:32, Ben Sanders via Exim-users wrote:
> If the bounce returns to a local user however, I get the expected output, the normal section above with the SMTP error WITH the message header with message body.
>
> Why is exim behaving different for local and remote email addresses, is that expected?
I'd guess the processing sequence is different. Show us logs, as a
start.
--
Cheers,
Jeremy
