Re: [exim] TLS error on connection

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Autor: Viktor Dukhovni
Datum:  
To: exim-users
Betreff: Re: [exim] TLS error on connection
On Mon, Jun 01, 2015 at 10:45:13AM +0100, Gary Stainburn wrote:

> One of our business partners is trying to send us automated emails from one
> one their system, but is failing.
>
> Normal emails from person to person between our companies are working fine.
> However, every time they try to send a system generated email I get the
> following error in my logs and they get the email bounced back
>
> 2015-05-25 14:02:35 TLS error on connection from <remote_mail_server>
> [999.9.999.999] (SSL_accept): timed out
>
> Can anyone suggest anything I can do to fix the problem at my end, or do we
> think the problem is that their end?


Obtain a full packet capture of a delivery attempt, and look at it
with wireshark. At what stage in the TLS handshake does the failure
occur?

What is the hostname and of your (incoming) server?

> I am seeing the same error message from a small number of other servers too,
> but they mainly seem to be SPAM servers.


Which SSL/TLS library is your Exim linked with?

-- 
    Viktor.