[exim] Strange system filter behaviour.

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Autor: Molly Fletcher
Data:  
A: exim-users
Assumpte: [exim] Strange system filter behaviour.
We have a large important customer which has a mail filter on their
exchange server which tends to quietly drop emails that have urls with
IP addresses in. Because of this I added a filter rule to the system
filter to detect messages from local users to this customer and when if
finds them to scan the body of the message for a url and send a warning
back to the user that sent the original message. The rule looks like
this (I have changed only the localpart and domain name of the customer):

==========

if $h_to: contains "bigcorp.com" and $sender_address: contains 
"@redembedded.com"
         then
         if $message_body: matches 
"(http|https|ftp)://([01]?\\\\d\\\\d?|2[0-4]\\\\d|25[0-5])\\\\.([01]?\\\\d\\\\d?|2[0-4]\\\\d|25[0-5])\\\\.([01]?\\\\d\\\\d?|2[0-4]\\\\d|25[0-5]) 
\\\\.([01]?\\\\d\\\\d?|2[0-4]\\\\d|25[0-5])"
                 then
                 save /var/log/exim4/filtertest
                 mail text "WARNING: You sent an email to a bigcorp 
address which contained a numeric (IP address) URL - this WILL BE 
REJECTED by bigcorps message filtering"
         endif
endif


==========

The 'save' line was added to help debug the issue we're havin which is
that sometimes this works as expected but others this happens:

==========

2012-09-19 14:07:12 [24983] SMTP connection from [10.82.128.38]:16012 I=[10.82.1.26]:25 (TCP/IP connection count = 1)
2012-09-19 14:07:12 [21240] 1TEJzk-0005Wa-LR <= tim.sheen@??? H=exmail.redembedded.com [10.82.128.38]:16012 I=[10.82.1.26]:25 P=esmtps X=TLS1.0:RSA_AES_128_CBC_SHA1:16 CV=no S=2441 id=6019C40693D5BB4AA0D196982B2BF9AE5B6EF2F8@??? T="Test of mail filter - please ignore." from <tim.sheen@???> for testuser@???
2012-09-19 14:07:12 [21240] SMTP connection from exmail.redembedded.com [10.82.128.38]:16012 I=[10.82.1.26]:25 closed by QUIT
2012-09-19 14:07:12 [21241] cwd=/var/spool/exim4 3 args: /usr/sbin/exim4 -Mc 1TEJzk-0005Wa-LR
2012-09-19 14:07:13 [21241] 1TEJzk-0005Wa-LR ** >tim.sheen@??? <system-filter> F=<tim.sheen@???> P=<tim.sheen@???> T=local_delivery: SMTP error from remote mail server after RCPT TO:<>tim.sheen@???>: host exmail.redembedded.com [10.82.128.38]: 501 5.1.3 Invalid address
2012-09-19 14:07:13 [21241] 1TEJzk-0005Wa-LR => testuser@??? <testuser@???> F=<tim.sheen@???> P=<tim.sheen@???> R=dnslookup T=remote_smtp S=2518 H=mail.messaging.microsoft.com [213.199.180.150]:25 X=TLS1.0:RSA_AES_128_CBC_SHA1:16 CV=no DN="C=US,ST=Washington,L=Redmond,O=Microsoft Corporation,OU=Forefront Online Protection for Exchange,CN=mail.global.frontbridge.com,EMAIL=support@???" C="250 2.6.0 <6019C40693D5BB4AA0D196982B2BF9AE5B6EF2F8@???> [InternalId=11927494]" QT=1s DT=0s
2012-09-19 14:07:13 [21245] cwd=/var/spool/exim4 7 args: /usr/sbin/exim4 -t -oem -oi -f <> -E1TEJzk-0005Wa-LR
2012-09-19 14:07:14 [21245] 1TEJzl-0005Wf-VB <= <> R=1TEJzk-0005Wa-LR U=Debian-exim P=local S=3455 T="Mail delivery failed: returning message to sender" from <> for tim.sheen@???
2012-09-19 14:07:14 [21246] cwd=/var/spool/exim4 3 args: /usr/sbin/exim4 -Mc 1TEJzl-0005Wf-VB
2012-09-19 14:07:14 [21241] 1TEJzk-0005Wa-LR Completed QT=2s
2012-09-19 14:07:14 [21246] 1TEJzl-0005Wf-VB => tim.sheen@??? F=<> P=<> R=localuser T=local_delivery S=3661 H=exmail.redembedded.com [10.82.128.38]:25 X=TLS1.0:RSA_AES_128_CBC_SHA1:16 CV=no DN="O=exmail.redembedded.com,OU=Domain Control Validated,CN=exmail.redembedded.com" C="250 2.6.0 <E1TEJzl-0005Wf-VB@???> [InternalId=135871] Queued mail for delivery" QT=1s DT=0s
2012-09-19 14:07:14 [21246] 1TEJzl-0005Wf-VB Completed QT=1s

==========

That is the mail back to the user is sent to
">user.name@???" rather than "user.name@???"
which is then rejected by our exchange server when exim passes the
message to it for local delivery generating a bounce. The only change to
the main exim configuration related to this filter was to set
"message_body_visible = 32768" so the filter scans enough message body
to catch all numeric URLs.

Does anyone have any suggestions where the extra ">" on the start of the
address might be coming from or why it only seems to happen some of the
time and not all?

This is with exim4-daemon-heavy 4.76-3ubuntu3 running on ubuntu 12.04
LTS server amd64.

The exim configuration is monolithic I'll post any bits if necessary but
it's a bit big to put in the initial post.

--
Molly Fletcher, IT System Administrator <molly.fletcher@???>
Red Embedded Design www.redembedded.com
Tel: +44 (0)1274 287724

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