[exim] blocked using Barracuda Reputation

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Author: Terry
Date:  
To: exim-users
Subject: [exim] blocked using Barracuda Reputation
Hi one of customers who sends email out via our server using asmtp is having his email blocked by a barracuda system.
But they are blocking it based on his address rather than our smtp server which is not black listed.

2010-10-22 09:58:17 1P9DR3-000I43-DY ** mhussain@??? F=<office@???> R=dnslookup T=remote_smtp: SMTP error from remote mail server after end of data: host smtpmail.ead.ae [195.229.40.150]: 554 Service unavailable; Client host [ns0.1stkmh.co.uk] blocked using Barracuda Reputation; http://www.barracudanetworks.com/reputation/?r=1&ip=86.170.248.224
2010-10-22 09:58:17 1P9DR3-000I43-DY Completed

Must be a configuration error some where just not sure if it is the clients end our mail server or the Barracuda system


ta
Terry