On 2009-09-01 at 12:37 -0400, jean-paul natola wrote:
> I was wondering how to fix this issue- our designer sends us a file, i open it and there is distortion- he says it looked fine when they sent it- he said make sure i'm using UTF-8
>
> as that is the way he made it (its an htm page)
>
>
>
> so the only thing I can conclude is that exim maybe garbling it?
No.
Exim is 8-bit clean. (Exim does not, however, advertise 8BITMIME
because it does not do conversion when talking to mail-systems that are
not 8-bit clean.) The original file will probably have been sent with a
Content-Transfer-Encoding of quoted-printable or base64, rendering this
irrelevant.
You have provided almost no details of your setup, besides that Exim is
involved somewhere. You don't say what mail-clients you're using, what
the routing is, what OSes are in use, or anything which would help us to
help you. You're posting from a webmail system, which again provides us
no opportunity to debug.
But I *very* much doubt that Exim is the source of your problem. You
could try setting out to make sure that you have a set-up which handles
UTF-8 cleanly for display; even today, this is not always a default.
This is what I suspect the designer meant -- make sure that you are
using a desktop setup capable of handling and displaying UTF-8.
If you're using a Unix system of some kind (Linux counts) then you
should start reading the FAQ written by Markus Kuhn, available at:
http://www.cl.cam.ac.uk/~mgk25/unicode.html
which will provide you the background to understand what's going on and
provide you links to other resources, to test data, and more.
Regards,
-Phil
