Hi
Im trying to configure RT (request tracker ticket system) with Exim to automatically generate tickets when mail
is sent to a given email address. The suggested configuration is to create a special entry in the system alias file
with a piped command to an RT binary that does all the RT clever bits, this looks something like:
rt-general: "|/usr/local/rt3/bin/rt-mailgate --queue general --action correspond --url
http://rt3.ukgrid.net/"
Should this work with Exim? Ive tried using this by sending mail from a remote system via my normal mail client
which results in a "unrouteable address" error in the exim mainlog and also sending by piping some text into the
mail command on the command line which results in the same error.
I have an idea that Ill need to make changes to the exim main config file to make this work, which I dont want to
have to do simply to make RT work (ie I dont want to have to modify my live SMTP server config every time I add
something new to application X),
can anyone comment on this? Any help gratefully recieved,
thanks Andy.From peeebeee@??? Wed May 28 20:15:14 2008
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From: "Peter Bowyer" <peter@???>
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Subject: Re: [exim] Problems adding a header to a locally-originated message
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2008/5/28 Mike Brudenell <pmb1@???>:
> Greetings -
>
> I'm trying to add a header to a locally-originated (ie, not arriving
> over TCP/IP) message but can't seem to get it to work. The relevant
> ACL in my config file is the first one:
>
> accept hosts :
> add_header X-Test: VALUE
>
That's almost certainly what you have in an ACL that deals with SMTP
connections. Since the message you're targetting doesn't arrive over
SMTP, you need the logic somewhere else - have a look at
http://www.exim.org/exim-html-current/doc/html/spec_html/ch40.html#SECID189
to find an appropriate ACL slot.
Peter
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Peter Bowyer
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