Re: [exim] Out of office solutions

Steve Wray wrote:
> When a valuable client gets that OoO autoreply what are they going to
> think? Are they going to try again? Are they going to spend the time to
> try harder to get through to someone at your company? Or are they going
> to go elsewhere instead? Can you afford that business risk?

Just being devil's advocate.
But what if there is no reply whatsoever, since the recipient is out of
office, say a 2 week trip to the Bahamas. No reply at all for 2 weeks,
important client gets mad since they think they're being ignored.
Important client goes to competitor. With an auto reply at least they
have a clue about what is going on and take appropriate action. It's
like bouncing spam as opposed to sending it to /dev/null.

Anyways a smart enough ooo tool (such as vacation) can also just forward
your email to some other address so they can handle it. Without pesky
auto replies.

Jeroen