Netdynamix wrote:
> Hi List,
>
> I hope that I am mailing this to the correct list.
> I am having a HUGE issue with sending emails to MessageLabs Mailboxes (from
> their support@??? address to EACH AND EVERY ONE of their hosted
> clients mailboxes)
Clarify, please, what you mean by sending ...
'*from* their support@??? address... ' et al (*emphasis* added)
?? is that extraneous information??
On an attempt at relaying? Or Spamming their user community?
Or ARE *you* the 'support@???' entity on duty?
.. or what?
Zaire is not one of the countries where they list themselves as having a HQ
;-)
Bill
>
> I am running Exim (4.68) with SpamAssassin 3.2.3 (if that is relevant)
>
>
> The Error Log shows the following:
> ---------------------------------
> (1) × ???@???.??? F=<> R=lookuphost T=remote_smtp: SMTP error from remote
> mail server after initial connection: host cluster3.eu.messagelabs.com
> [195.245.231.163]: 501 Connection rejected by policy [7.7] 11408, please
> visit www.messagelabs.com/support for more details about this error message.
>
> (email address of client removed)
>
>
> When visiting their support URL, the best that they can tell me is:
> ---------------------------------------------------------------
> 501 Connection rejected by policy [7]
> The error message indicates a permanent error. Please try resending your
> message. If the problem persists, please contact your IT administrator or
> ISP.
>
>
> Upon emailing support@??? (from a HotMail account that I had to
> setup, because I cannot email them directly from my primary address hosted
> on my server, due to the problem above) they do not reply.
>
> Does anybody have any suggestions?
> I have googled this one silly and could not find an answer. I even tried to
> call MessageLabs, but my skype connection to them was not good enough to
> sustain the call. (I am in South Africa... Bandwidth is terrible)
>
> Thank you in advance and Kind Regards,
>
>
> Chris Grant
