On Fri, 22 Jun 2007, Jeroen van Aart wrote:
> Peter Bowyer wrote:
> > On 22/06/07, Marc Perkel <marc@???> wrote:
> >
> >> Thanks in advance for not saying RTFM
> >
> > Sorry, Marc, that's an unacceptable approach. If the answer to your
> > question is in the docs, you *will* be referred there. Please don't
> > expect list members to do elementary research for you.
>
> Which I believe is better than the "true" meaning of RTFM. Which
> basically tells you to read the manual yet does not tell you where to
> read it. In the case of Exim4 documentation, which is quite large, it's
> very helpful that people point you to the exact link where to find
> information.
I usually find one of the following three will find me the answer to a
question (if it is to be found in the documentation at all):
1. Looking up likely keywords in the Spec index;
2. Reading the table of contents;
3. A search within the PDF using Acrobat Reader tools or equivalent;
4. Application of a little intuition.
I do not believe any of those are outwith the capabilities of someone who
deems themselves competent to run an Internet mail server. Except 4.,
maybe.
How do you suppose the helpful people who say "RTFM: follow this link for
the exact bit" find the link themselves? Actually, for all I know, they
memorise the whole thing and know it back to front ...
Jethro.
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Jethro R Binks
Computing Officer, IT Services
University Of Strathclyde, Glasgow, UK
