[exim] What can I do that AOL refuse our company's Emails?

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Author: 阳海艳(基础架构管理部)
Date:  
To: jduncan, exim-users
Old-Topics: Re: [exim] 451 Could not complete sender verify callout
Subject: [exim] What can I do that AOL refuse our company's Emails?

Dear all,

Our company PingAn of China hold our own Email-server. But now I have found that AOL of UK refused all of our emails. This affects the communication between AOL and us.
So, please, what can I do to declare our friendly identity to AOL?

The error log is bellowing:

--------------------------------
telnet 64.12.137.249 25
Trying 64.12.137.249...
Connected to 64.12.137.249.
Escape character is '^]'.
554- (RTR:CH) http://postmaster.info.aol.com/errors/554rtrch.html
554 Connecting IP: 202.69.19.105
Connection closed by foreign host.
---------------------------------

Thanks for any reply and sorry for the OT.

Haiyan.



-----Original Message-----
From: exim-users-bounces@??? [mailto:exim-users-bounces@exim.org] On Behalf Of jduncan
Sent: Tuesday, May 22, 2007 4:10 PM
To: exim-users@???
Subject: Re: [exim] 451 Could not complete sender verify callout


Unfortunatly I dont think I can get the exim/email logs. I only have cpanel
and cannot see an option to download email logs.

The person emailing me also has difficulties emailing aol users if that
helps any



Renaud Allard wrote:
>
>
>
> jduncan wrote:
>> Hi, I have someone who keeps getting this error message when emailing me.
>> I
>> am hosted with a company using exim who say it the other persons fault
>> that
>> the email is not being sent. However when searching the internet it seems
>> to
>> be my hosts fault as the error seems to occur when the mail server the
>> email
>> is being set to tries to verify the email and fails so it blocks the
>> email.
>> Could this be because of the way the other persons mail server is set up?
>> They don't seem to have their own mail server is all, they are going
>> through
>> their hosts mail server I think.
>>
>
> Hi,
>
> Could you post some logs of the transaction?
> Actually, when the sender does not verify with a 451 error, it is
> generally a DNS error or a timeout issue. A loh would be much
> appreciated so that we can check your issue.
>
>
> --
> ## List details at http://www.exim.org/mailman/listinfo/exim-users
> ## Exim details at http://www.exim.org/
> ## Please use the Wiki with this list - http://www.exim.org/eximwiki/
>


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********************************************************************************************************************************
温馨提醒:中国平安保险(集团)股份有限公司电子邮件地址由原来的XXX@???更改为XXX@???

Warning tips:the Email Address of PING AN INSURANCE (GROUP) COMPANY changes into XXX@???
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