Unfortunatly I dont think I can get the exim/email logs. I only have cpanel
and cannot see an option to download email logs.
The person emailing me also has difficulties emailing aol users if that
helps any
Renaud Allard wrote:
>
>
>
> jduncan wrote:
>> Hi, I have someone who keeps getting this error message when emailing me.
>> I
>> am hosted with a company using exim who say it the other persons fault
>> that
>> the email is not being sent. However when searching the internet it seems
>> to
>> be my hosts fault as the error seems to occur when the mail server the
>> email
>> is being set to tries to verify the email and fails so it blocks the
>> email.
>> Could this be because of the way the other persons mail server is set up?
>> They don't seem to have their own mail server is all, they are going
>> through
>> their hosts mail server I think.
>>
>
> Hi,
>
> Could you post some logs of the transaction?
> Actually, when the sender does not verify with a 451 error, it is
> generally a DNS error or a timeout issue. A loh would be much
> appreciated so that we can check your issue.
>
>
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