[exim] Exim 4.61 retrying too often?

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Author: Dean Brooks
Date:  
To: exim-users
Subject: [exim] Exim 4.61 retrying too often?
Hi,

I'm stumped. I've been staring at this for an hour now and can't figure
out why Exim is retrying this particular message so often. We're using
Exim 4.61 on Solaris.

Someone here sent an email to AOL is rejecting with a 421 response
for some spam blocking rubbish. Our retry rules consist of only:

      *             *            F,1h,20m; F,4h,30m; F,2d,1h


I did a snapshot dumpdb of the retry database and saw:

T:mailin-04.mx.aol.com:205.188.159.217:1FZ8QG-0000A7-Gc -46 5453 SMTP error from remote mail server after end of data: host mailin-04.mx.aol.com [205.188.159.217]: 421-: (RLY:CS4) http://postmaster.info.aol.com/err
27-Apr-2006 11:28:58 27-Apr-2006 13:55:50 27-Apr-2006 14:25:50

The previous delivery that matches the above entry is:

2006-04-27 13:55:46 1FZ8QG-0000A7-Gc SMTP error from remote mail server after end of data: host mailin-04.mx.aol.com [205.188.159.217]: 421-: (RLY:CS4) http://postmaster.info.aol.com/errors/421rlycs4.html\n421 SERVICE NOT AVAILABLE

Everything looks good and makes sense, and then out of nowhere, it retries
well before 14:25:50 ever comes around and retries the same darned host
for the same message id.

2006-04-27 14:16:14 1FZ8QG-0000A7-Gc SMTP error from remote mail server after end of data: host mailin-04.mx.aol.com [205.188.159.217]: 421-: (RLY:CS4) http://postmaster.info.aol.com/errors/421rlycs4.html\n421 SERVICE NOT AVAILABLE

Now, its possible that I have multiple queue runners going at the same time
since they run every 15 minutes, and it may actually take an hour to go
through the queue.

We use the -qq option on Exim to do queue runs. Is it possible that
the -qq option checks retry times at beginning of execution so that
multiple queue runners end up processing the same message over and
over since maybe retry times are checked at startup of a -qq queue run?

Regards,

Dean Brooks
General Manager
IgLou Internet Services, Inc.          Telephone (502) 966-3848 x1124
3315 Gilmore Industrial Blvd.          Facsimile (502) 968-0449
Louisville, Kentucky  40213            E-mail dean@???