Re: [exim] notifications of delivery failures

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Author: Stephen Gran
Date:  
To: exim-users
Subject: Re: [exim] notifications of delivery failures
On Wed, Mar 15, 2006 at 09:27:49PM +0200, Angel Tsankov said:
> I tried to send an e-mail to a specified address. The e-mail was not
> received because the attachment was too big. However, I did not get any
> notification that the delivery had failed. The SMTP server that I used to
> transfer the e-mail was exim 4.60. Here's the relevant part of the main log
> file:
>
> 2006-03-13 21:11:17 IW2YMN-0002WK-3N <= <from address omitted> H=sven [IP address of SMTP server] P=smtp S=10430246 id=000d01c646d1$e3d7aeb0$cf34000a@sven> 2006-03-13 21:11:39 IW2YMN-0002WK-3N Remote host pmx.abv.bg [194.153.145.81] closed connection in response to initial connection
> 2006-03-13 21:12:00 IW2YMN-0002WK-3N Remote host pmx.abv.bg [194.153.145.93] closed connection in response to initial connection
> 2006-03-13 21:13:24 IW2YMN-0002WK-3N => <to address omitted> R=dnslookup T=remote_smtp H=pmx.abv.bg [194.153.145.87]
> 2006-03-13 21:13:24 IW2YMN-0002WK-3N Completed


This shows the message being delivered, from exim's point of view. If
the mail got lost after that point, I have to assume it's the fault of
pmx.abv.bg (assuming that is not also munged) and not a problem on the
sending MTA's side. Assuming it is the sending side under discussion,
there's not much more you can do.

> After this I tried to send an e-mail with the same attachment via another
> SMTP server, which failed as well but I this time I got a notice of
> delivery failure. Have I misconfigured exim?


Magic 8 ball says "ask again later".

I am not sure how one could know, given the amount of information
presented, but I don't believe that's the problem. Did the second MTA
get a 5xx at delivery time? Did it get a bounce message later? Do you
have exim configured to reject bounces for some reason?
--
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|  Stephen Gran                  | The only way to amuse some people is to |
|  steve@???             | slip and fall on an icy pavement.       |
|  http://www.lobefin.net/~steve |                                         |

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