Re: [exim] non-replyable address

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Author: Kjetil Torgrim Homme
Date:  
To: user therion
CC: Exim Users
Subject: Re: [exim] non-replyable address
On Thu, 2005-12-15 at 10:54 +0100, user therion wrote:
> -> so you would prefer a .forward (filter) for these
> accounts to inform the $sender that this account does
> not reply or simple drop messages to such an account!?


well, what we do for some bulk mailings is to feed these messages into a
script which keeps track of responses. if it is the first reply, it
sends a form letter with information about who to contact about what and
so on. (we do of course try to make sure we're not responding to
auto-responders.) if the user replies once more, the message is passed
on to the mailing list for the relevant support personnel.

for the most part we just set reply-to the mailing list right off the
bat, though. it really isn't that much of a load to handle, there
generally is a reason for people responding, and making it harder for
them will not save neither you nor them any time.
--
Kjetil T.