In message <029b01c5db12$1145f9a0$0100007f@localhost>, Mark Smith <exim-
users@???> writes
>> > there's always a handful of Demon's 200K customers who are insecure
>> > and relaying spam, but these days there are some state of the art
>> > detection systems running (along with a large and motivated abuse@
>> > team); so you should be getting less junk from Demon than
>> from most places!
hmm... Mr Hacker seems to have posted my private email to him back to
the list :-( Fortunately it's an opinion I am prepared to make public
(and a moment or two looking at my web pages will locate descriptions of
the systems I mean, so you can make your own mind up about innovation
and effectiveness).
>That's not my experience.
>
>mailgate.firstmove.co.uk has been hammering us for the past few days with
>hundreds of presumably virus-infected mails.
I rather suspect that these emails are not going through the parts of
the Demon's systems which are currently instrumented up...
[fx much typing and some greps: some email is going through these
systems and nothing interesting or unusual is being detected; of
course these days many virus infected systems send "direct"]
I'm not sure I understand the comment about "presumably virus-infected",
does this mean that your virus detector is unsure ?
>The last time this happened - a
>few months ago, with the same Demon customer - it took Demon weeks to do
>anything about it. I had to resort to phoning them up because they never
>responded to any emails, but even that didn't seem to make any difference.
If you write to Demon's abuse@ address you should always receive an
acknowledgement for your report. If you don't get an ack, with a unique
case number, then there's some problem with where you're sending the
reports :(
It is most unlikely, because they are busy people, that you'll get any
other response from the abuse team when the issue is cleared. My
experience is that chatty abuse@ people who send you email discussing
matters further belong to another century :(
But this is way off-topic for this mailing list... which is why I tried
to investigate the (apparent) earlier problem by private email :(
- --
richard writing to inform and not as company policy
"Assembly of Japanese bicycle require great peace of mind" quoted in ZAMM
