Re: [exim] clear ssl state after server was down

I get similar results in conjunction with Symantec and Norton anti-virus
tools. Tell your users to disable the email auto-protection of this
tools if they use TLS or SSL. Make sure that SSL is supported on port
465. Also some older build versions of outlook are irreparable broken.
In some cases some broken client sending a "helo" instead a "ehlo". Use
a network sniffer.

- oliver

Ratchanee Wongwisarnsee schrieb:
> Hi all
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> I use exim 4.50 as SMTPS Server and my users use Microsoft Outlook (many versions) as mail clients.
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> Sometimes when the server was down and then after it’s up, some users can send/receive mail normally but some users don’t.
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> The user who can’t send the mail will receive the error message from Outlook ‘Your Outgoing (SMTP) Server does not support SSL-Secured Connections….’.
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> I found from some forums that other mail system such as Gmail has the same problem and they suggest to Clear SSL State in the Internet Explorer to solve the problem. It’s also works with my mail system, but I wonder what causes the SSL problem when the server is down. Who knows about this problem, please help explain to me.
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> Thank you
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> Tong
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