[exim] frozen messages not leaving queue

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Author: Gary Stothers
Date:  
To: exim-users
Subject: [exim] frozen messages not leaving queue
Good Morning,



Forgive the double post, I messed up the subject on the last one and
didn't want to miss out on help (in case people skimmed over it).





I'm having a problem with frozen messages.





Exim is queueing (sp?) a bounce back but since the messages are
malformed to begin with (no return address), they are staying frozen
indefinitely.







Here's one from the queue list...



22d 3.9K 1DalM9-0003eN-J3 <> *** frozen ***



          hostadd@???








I know it's supposed to drop them after 7 days according to my conf...







ignore_bounce_errors_after = 2d



# This option cancels (removes) frozen messages that are older than a
week.



timeout_frozen_after = 7d







but it doesn't appear to be working.







So... my question is, how do I clear the frozen messages with that
specific address in it, and how do I prevent those messages from
extending their time in the queue past 7 days.







Thanks,







Gary.