On May 16, 2005, at 3:59 PM, Nathan Ollerenshaw wrote:
> Ladies/Gents,
>
> I have delay_warning set to 4h:8h:24h but a customer reported that
> they did not get a delay warning email for a message they sent. The
> message was delivered (to a local mailbox, it was full) after about
> 20 hours, so they should have seen two warning messages, but they
> didn't.
>
> There doesn't seem to be any record of a warning message being
> sent, either, so I don't believe it was the user just missing it.
>
> Are there any cases where the delay warning message would not be
> sent in this instance?
Anyone have any ideas on this? Or should I chalk this one up as "I
don't know"?
Regards,
Nathan.
--
Nathan Ollerenshaw / Systems Engineer
Systems Engineering
ValueCommerce Co., Ltd.
Tokyo Bldg 4F 3-32-7 Hongo Bunkyo-ku Tokyo 113-0033 Japan
Tel. +81.3.3817.8995 Fax. +81.3.3812.4051
mailto:nathan@valuecommerce.co.jp
"If the facts don't fit the theory, change the facts."
- Albert Einstein (1879 - 1955)
