> -----Original Message-----
> From: Greg A. Woods [mailto:woods@most.weird.com]
> Finally I offer to help to directly contact, and work with,
> the sender's
> IT folks to resolve the problem if the user would be so kind
> as to have
> his or her correspondent directly FAX us a printed copy of the bounce
> message, complete with full headers.
This is often the first thing I ask for, these days. I got tired of digging
unsuccessfully through the mail logs looking for a failure, only to discover
that the user at the other end misspelled our domain name. Usually these
are people at sites that run a particular Microsoft product known for its
extremely terse and unhelpful bounce messages.
