Re: [exim] log error

On Fri, 2004-09-03 at 12:35, Peter Bowyer wrote:
> Ron McKeating said:
> > can anybody tell me why this error occurs, user is trying to send a 28
> > M/B attachment using Outlook Express, latest exim, big gnarly server
> > with lots of disk space and 4 G Ram.
> >
> > 1C39cr-0000iS-N9 Spool file is locked (another process is handling this
> > message)
>
> It's almost certainly not an error - a queue runner came across the
> message, but found that it was already being dealt with by another process
> - either an older queue runner or the original process which accepted the
> message. In other words, the time taken to deal with the large message is
> greater than your -qxx interval.
>
> This can be treated as a FYI as long as the big message gets delivered
> eventually, and it isn't happening with small messages.
>

OK thanks for that, there is an

2004-09-03 10:19:32 1C39cr-0000iS-N9 Completed

Entry in the log, but the user is getting an error on OE, saying SMTP
server has not responded in 60 seconds would you like to wait. Also a
phone call to the addressee says the email has not turned up yet, even
though this log entry is 2 hours old. Surely if we have completed entry
in our log we can say it has at least gone to their mail server ?

Ron


> Peter
--
Ron McKeating
Senior IT Services Specialist
Internet Services and Software Solutions
Loughborough University
01509 222329