[exim] Timeouts and retry rules

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Author: Dean Brooks
Date:  
To: exim-users
Subject: [exim] Timeouts and retry rules
Hi,

Ok, I'm on a mission this week to really get our retry rules under
control, as we have a lot of messages on our queue. We're running
Exim 4.42 with Exiscan patch.

I've got a particular series of messages for a host that we need
to communicate with, but their system consistently times out
after the period "." is sent at end of DATA. We get:

Connection timed out: SMTP timeout while connected to 64.253.97.107
[64.253.97.107] after end of data (3341 bytes written)

Our retry rules are:

     *                  refused         F,1d,1h; F,2d,2h; F,30d,4h
     *                  timeout         F,1d,1h; F,2d,2h; F,30d,4h
     *                  *               F,4d,12h


Problem is, each individual message gets retried EVERY time a queue
run goes over each message. It's as though no retry rule ever
gets entered. I've appended the search for a particular message
from our mainlog today.

Shouldn't these retries adhere to the retry rules that are in place
in Exim? It's as though it doesn't write out any retry times at all.

The real problem is that the timeout takes so long, our queue runners
get stuck on these and never move through all our messages in a timely
fashion.

2004-09-02 06:25:26 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 06:58:03 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 07:01:51 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 07:12:13 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 07:35:36 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 08:15:55 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 08:25:14 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 08:27:19 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 08:59:18 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 09:12:00 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 09:23:35 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 09:30:21 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 09:50:06 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)
2004-09-02 10:48:50 1Bxu0L-000737-K6 == admin@??? R=mwdirect T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to 64.253.97.107 [64.253.97.107] after end of data (3341 bytes written)

--
Dean Brooks
dean@???