Re: [Exim] Message: "result of an earlier callout reused"

Hi Bill, on Mon, 26 Jul 2004 16:56:50 -0700 you wrote:

> Digging better into my logs I'm seeing a few failures from apache.org
> that include details of a SMTP callout rejection. All are "503 MAIL
> first":
> rejectlog.12.gz:2004-07-14 23:38:54 H=(minotaur.apache.org)
> [209.237.227.194] sender verify fail for
> <dev-return-8076-apmail-moseley=apache.org@???>: response to
> "HELO hank.org" from mail.apache.org [209.237.227.199] was: 503 MAIL
> first

Aha. I'm stabbing in the dark a bit here, not being an avid user of the
sender callouts. However, notice that this rejection is in response to the
*HELO* command! Looks like a temporary misconfiguration at apache.org, or
a weird way of them saying they don't like "hank.org" as a HELO (is your
machine *really* hank.org?). Either way, it seems possible (likely, even?)
that Exim is (reasonably enough) caching this HELO rejection. A rejection
at HELO time means that *no* recipients are going to get through, and
therefore Exim is actually behaving correctly, even though it hasn't seen
the precise sender in question before.

Try doing a test (with telnet) to see if the same situation is still
occurring with apache.org. If it is, you'll need to either fix whatever it
is about your HELO that they don't like, or contact them to discuss. If
it's now fine, clear your callout cache and then I imagine things will
probably work.

Tim