Re: [Exim] Feature Request - SOA email address

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Author: Jethro R Binks
Date:  
To: exim-users
Subject: Re: [Exim] Feature Request - SOA email address
On Wed, 21 Apr 2004, Tony Finch wrote:

> On Wed, 21 Apr 2004, Matthew Byng-Maddick wrote:
> >
> > Slightly off-topic, but what is your (and other people's) opinion on
> > auto-notification on blacklisting due to mailing bait addresses?
>
> I see little point. If your 550 response contains enough information then
> someone whose legitimate communication is blocked by a local blacklist
> will be able to work out who to contact for help.


I agree entirely; however in practice that doesn't always happen, because
of faulty MUAs and faulty MTAs which don't report back SMTP level error
messages, especially if it is a multi-line response.

Even when they do, they are buried in a page of unintelligible MTA
tech-speak that end users just don't understand - their eyes glaze over.

Here, I'm probably going to alter my SMTP reject messages to contain a URL
on the first line which points to an appropriate page. At least this will
be useful for those who have the courage to wade through the tech-speak to
look for something useful, and may also get through to those whose MTA
only reports the first line of a rejection message. I can't help much for
those lumbered with an MTA that reports back little more than "it didn't
work, Error 0xF0ADF0AD".

That being said, I don't feel I am responsible for the failings of such
systems, so I don't let it worry me ...

Jethro.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Jethro R Binks
Computing Officer, IT Services
University Of Strathclyde, Glasgow, UK