Re: [Exim] Whitelisting in Exim?

Robison Bryan <InspiredCode@???> wrote:
> Hi Folks.
>
> I know less than a newbie. My domain (InspiredCode.net) is hosted by
> ipowerweb.com and the deal comes with business email service. Last
> month, ipowerweb implemented new security patches on their server end.
> They are now using Exim to block (not merely tag) mail according to
> the SpamCop database. I am now missing credit card orders from my
> shoping cart provider, who uses compuserve, because SpamCop has listed
> their local group of IP as containing a spammer. My credit card
> processing company (nstarsolutions.com) has never spammed and never
> would. Can anyone send me detailed instructions I can pass on to
> ipowerweb's technical support as to how they can configure their Exim
> to whitelist nstarsolutions.com, or even how to quit filtering all
> mail headed for me?

What I'd be sending them is a cease-and-desist notice, followed by a
termination letter.... how can it be acceptable for them to implement a
'solution' which interrupts the service you pay for from them, and expect
you to go trawling around for a fix?

Peter