Re: [Exim] permanent fatal error

On (2003/09/30 12:33), Hiep Nguyen wrote:

> Its only happening with this one sender. I searched throughout the logs
> and no record of the email. either by name, ipadress or recipient.

Because the timeout is happening on THEIR side.

Note that it looks like your server is trying to do auth/ident (RFC
1413) callbacks:

$ date; echo quit | nc sp1.varsityspirit.com 25; date
Tue Sep 30 19:44:51 SAST 2003
220 sp1.varsityspirit.com ESMTP Exim 4.14 Tue, 30 Sep 2003 13:14:24 -0500
221 sp1.varsityspirit.com closing connection
Tue Sep 30 19:45:22 SAST 2003

It takes 30 seconds for the SMTP banner to be presented. I've had over
a minute's delay from your server, though.

Now, if the server on THEIR side isn't prepared to wait long enough (low
timeout), then you're going to have a problem.

Why do I suspect a low timeout? Because their server said it gave up
after a day. So they've probably been fiddling with timeout and retry
values.

Ciao,
Sheldon.