[Exim] help with failing address

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Author: Jon Roberts
Date:  
To: exim-users
Subject: [Exim] help with failing address
I've installed Exim 4.20 on RH 9 from the rpms. I am able to send and
receive mail as I want, but...

I have a single address that I am not able to send any mail to from this
MTA, even though I can send mail to other addresses and can send mail
to this address from other mailers. DNS is resolving correctly and the
message goes through the router/transport process fine, but something is
failing in the actual delivery. The exim logs give me no insight.

A debug trace (with the domain names changed):

<snip>

>>>>>>>>>>>>>>>> Remote deliveries >>>>>>>>>>>>>>>>

--------> jon@??? <--------
search_tidyup called
changed uid/gid: remote delivery to jon@??? with
transport=remote_smtp
uid=93 gid=93 pid=2153
auxiliary group list: <none>
set_process_info: 2153 delivering 19YUoT-0000Yg-Ao using remote_smtp
remote_smtp transport entered
jon@???
mydomain.com in queue_smtp_domains? no (option unset)
checking status of smtp.myisp.com
locking /var/spool/exim/db/retry.lockfile
locked /var/spool/exim/db/retry.lockfile
opened hints database /var/spool/exim/db/retry: flags=0
dbfn_read: key=T:smtp.myisp.com:64.224.110.142
dbfn_read: key=T:smtp.myisp.com:64.224.110.142:19YUoT-0000Yg-Ao
no message retry record
address match: subject=*@smtp.myisp.com pattern=*
smtp.myisp.com in "*"? yes (matched "*")
*@smtp.myisp.com in "*"? yes (matched "*")
retry time not reached: checking ultimate address timeout
smtp.myisp.com [64.224.110.142] status = unusable
all IP addresses skipped or deferred at least one address
locking /var/spool/exim/db/wait-remote_smtp.lockfile
locked /var/spool/exim/db/wait-remote_smtp.lockfile
opened hints database /var/spool/exim/db/wait-remote_smtp: flags=2
dbfn_read: key=smtp.myisp.com
dbfn_write: key=smtp.myisp.com
set_process_info: 2151 delivering 19YUoT-0000Yg-Ao: waiting for a
remote delivery subprocess to finish
selecting on subprocess pipes
Leaving remote_smtp transport
set_process_info: 2153 delivering 19YUoT-0000Yg-Ao (just run
remote_smtp for jon@??? in subprocess)
search_tidyup called
reading pipe for subprocess 2153 (not ended)
read() yielded 76
Z0 item read
remote delivery process 2153 ended
set_process_info: 2151 delivering 19YUoT-0000Yg-Ao
post-process jon@??? (1)
LOG: retry_defer MAIN
== jon@??? R=dnslookup T=remote_smtp defer (-53): retry time
not reached for any host
>>>>>>>>>>>>>>>> deliveries are done >>>>>>>>>>>>>>>>


<snip>

The line that catches my eye is:

smtp.myisp.com [64.224.110.142] status = unusable

Why would this be?

Jon Roberts
www.mentata.com