On Thu, 21 Feb 2002, Jan Johansson wrote:
>
> > It's plausible, assuming that the relevant text is not too
> > far into the
> > body. You could apply suitable tests in a system filter. (In
> > Exim 4 you
> > could also do it in a router.) But why can't you get whatever is
> > creating the messages to send them where you want them in the first
> > place?
>
> Mantis only supports "reporter" and "assigned to" as email
> notifications. We also need a "customer representative", that should get
> a copy of all mails sent from the system regarding all cases connected
> to "their" customer.. and the core_email_API of mantis isnt exactly
> easily modified.
So instead of having this Mantis pass them directly to exim, have it
pass them to another (perl/sh/etc) script which figures out where they
should go and then submits them to exim.
_OR_ have a special director that catches these mails (possibly by a
match on the sender?), and sends them to a specific transport, then
calls a (perl/sh/etc) script that figures out where they should go and
then submits them to exim again..
>
> The messages looks like below, so they are short enough i suppose?
>
> The following case has been ASSIGNED.
> =======================================================================
> http://support.viking-telecom.com/php/mantis/view_bug_page.php3?f_id=000
> 0056
> =======================================================================
> Reporter: joajon
> Handler: johaxb
> =======================================================================
> Project: SMS_T2
> Case ID: 0000056
> Category: SMSS
> Reproducibility: random
> Severity: major
> Priority: normal
> Status: assigned
> =======================================================================
> Date Submitted: 02-21-02 07:54 CET
> Last Modified: 02-21-02 08:30 CET
> =======================================================================
> Summary: Aborted firmware download + moving unit to
> other group
> Description:
> When firmware is downloaded and aborted the status code is
> written/updated before the download is completed. As we are moving the
> unit to another group, the aborted units are also moved. This results in
>
> units in wrong groups; units that can not download correct firmware
> anymore.
>
>
> Reported by: Joacim.Jonasson, Phone: , Email:
> joacim.jonasson@???
>
> =======================================================================
>
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>
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