RE: [Exim] Am i in over my head?

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Autor: Dave C.
Data:  
A: Jan Johansson
CC: exim-users
Assumpte: RE: [Exim] Am i in over my head?
On Thu, 21 Feb 2002, Jan Johansson wrote:

>
> > It's plausible, assuming that the relevant text is not too
> > far into the
> > body. You could apply suitable tests in a system filter. (In
> > Exim 4 you
> > could also do it in a router.) But why can't you get whatever is
> > creating the messages to send them where you want them in the first
> > place?
>
> Mantis only supports "reporter" and "assigned to" as email
> notifications. We also need a "customer representative", that should get
> a copy of all mails sent from the system regarding all cases connected
> to "their" customer.. and the core_email_API of mantis isnt exactly
> easily modified.



So instead of having this Mantis pass them directly to exim, have it
pass them to another (perl/sh/etc) script which figures out where they
should go and then submits them to exim.

_OR_ have a special director that catches these mails (possibly by a
match on the sender?), and sends them to a specific transport, then
calls a (perl/sh/etc) script that figures out where they should go and
then submits them to exim again..

>
> The messages looks like below, so they are short enough i suppose?
>
> The following case has been ASSIGNED.
> =======================================================================
> http://support.viking-telecom.com/php/mantis/view_bug_page.php3?f_id=000
> 0056
> =======================================================================
> Reporter:                   joajon
> Handler:                    johaxb
> =======================================================================
> Project:                    SMS_T2
> Case ID:                    0000056
> Category:                   SMSS
> Reproducibility:            random
> Severity:                   major
> Priority:                   normal
> Status:                     assigned
> =======================================================================
> Date Submitted:             02-21-02 07:54 CET
> Last Modified:              02-21-02 08:30 CET
> =======================================================================
> Summary:                    Aborted firmware download + moving unit to
> other group
> Description:
> When firmware is downloaded and aborted the status code is
> written/updated before the download is completed. As we are moving the
> unit to another group, the aborted units are also moved. This results in

>
> units in wrong groups; units that can not download correct firmware
> anymore.
>
>
> Reported by: Joacim.Jonasson, Phone: , Email:
> joacim.jonasson@???
>
> =======================================================================
>
> --
>
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