[Exim] Problem with sending mail to some accounts

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Author: Charles Churchill
Date:  
To: exim-users
Subject: [Exim] Problem with sending mail to some accounts
Here is a transcript of a session I had sending email to a client's site. It
look like it died shortly after the initial handshake. Could someone please
take a look at it and give me an opinion on what is going on?
Thanks,
Charles Churchill II
churchil@???
revery@???

Exim version 3.22 debug level 9 uid=0 gid=0
Berkeley DB: Sleepycat Software: DB 2.4.14: (6/2/98)
Caller is an admin user
Caller is a trusted user
originator: uid=0 gid=0 login=root name=root
sender address = root@???
set_process_info: 16803 accepting a local non-SMTP message from
<root@???>
Sender: root@???
Recipients:
mgoff@???
search_tidyup called
>>Original headers (size=42):

Subject: let me know if you get this

hello
search_tidyup called
>>Final headers:

P Received: from root by PONY.datatek-net.com with local (Exim 3.22 #3)
    id 15ZGTt-0004N1-00
    for mgoff@???; Tue, 21 Aug 2001 14:42:49 -0400
  Subject: let me know if you get this
I Message-Id: <E15ZGTt-0004N1-00@???>
F From: root <root@???>
T To: mgoff@???
  Date: Tue, 21 Aug 2001 14:42:49 -0400


hello
Data file written for message 15ZGTt-0004N1-00
Writing spool header file
Size of headers = 342
LOG: 0 MAIN
<= root@??? U=root P=local S=349
search_tidyup called
exec /usr/opt/exim/bin/exim -d9 -Mc 15ZGTt-0004N1-00
Exim version 3.22 debug level 9 uid=511 gid=511
Berkeley DB: Sleepycat Software: DB 2.4.14: (6/2/98)
Caller is an admin user
Caller is a trusted user
set_process_info: 16804 delivering specified messages
delivering message 15ZGTt-0004N1-00
set_process_info: 16804 delivering 15ZGTt-0004N1-00
Opened spool file 15ZGTt-0004N1-00-H
user=root uid=0 gid=0 sender=root@???
sender_local=1 resent=no ident=root
Non-recipients:
Empty Tree
---- End of tree ----
recipients_count=1
body_linecount=1 message_linecount=8
Delivery address list:
mgoff@???
locked /var/spool/exim/db/retry.lockfile
opened DB file /var/spool/exim/db/retry: flags=0
>>>>>>>>>>>>>>>>>>>>>>>>

Considering: mgoff@???
galaxyplus.com in local_domains? no (end of list)
unique = mgoff@???
dbfn_read: key=R:galaxyplus.com
dbfn_read: key=R:mgoff@???
mgoff@???: queued for routing
>>>>>>>>>>>>>>>>>>>>>>>>

After directing:
  Local deliveries:
  Remote deliveries:
  Failed addresses:
  Addresses to be routed:
    mgoff@???
  Deferred addresses:

>>>>>>>>>>>>>>>>>>>>>>>>

routing mgoff@???, domain galaxyplus.com
lookuphost router called for mgoff@???
dns lookup: route_domain = galaxyplus.com
DNS lookup of galaxyplus.com (MX) succeeded
Actual local interface address is 127.0.0.1 (lo)
Actual local interface address is 64.244.65.198 (eth0)
fully qualified name = galaxyplus.com
host_find_bydns yield = HOST_FOUND (2); returned hosts:
mail.galaxyplus.com 209.178.72.226 10 1079
queued for remote_smtp transport: local_part=mgoff domain=galaxyplus.com
errors_to=NULL
domain_data=NULL local_part_data=NULL
routed by lookuphost router:
deliver to mgoff@???
transport: remote_smtp
host mail.galaxyplus.com [209.178.72.226] MX=10
search_tidyup called
>>>>>> Remote deliveries >>>>>>

remote_smtp transport entered
mgoff@???
galaxyplus.com in queue_smtp_domains? no (end of list)
checking status of mail.galaxyplus.com
locked /var/spool/exim/db/retry.lockfile
opened DB file /var/spool/exim/db/retry: flags=0
dbfn_read: key=T:mail.galaxyplus.com:209.178.72.226
dbfn_read: key=T:mail.galaxyplus.com:209.178.72.226:15ZGTt-0004N1-00
no message retry record
mail.galaxyplus.com [209.178.72.226] status = unusable (expired)
all IP addresses skipped or deferred at least one address
retrying IP addresses not tried since message arrived
galaxyplus.com in queue_smtp_domains? no (end of list)
trying expired host mail.galaxyplus.com [209.178.72.226]
host in ? no (option unset)
delivering 15ZGTt-0004N1-00 to mail.galaxyplus.com [209.178.72.226]
(mgoff@???)
set_process_info: 16804 delivering 15ZGTt-0004N1-00 to mail.galaxyplus.com
[209.178.72.226] (mgoff@???)
Connecting to mail.galaxyplus.com [209.178.72.226.25] ... connected
read response data: size=116
SMTP<< 220 galaxyplus.com Microsoft ESMTP MAIL Service, Version:
5.0.2195.2966 ready at Tue, 21 Aug 2001 14:30:52 -0400
SMTP>> EHLO PONY.datatek-net.com read response data: size=317

  SMTP<< 250-galaxyplus.com Hello [64.244.65.198]
         250-TURN
         250-ATRN
         250-SIZE
         250-ETRN
         250-PIPELINING
         250-DSN
         250-ENHANCEDSTATUSCODES
         250-8bitmime
         250-BINARYMIME
         250-CHUNKING
         250-VRFY
         250-X-EXPS GSSAPI NTLM LOGIN
         250-X-EXPS=LOGIN
         250-AUTH GSSAPI NTLM LOGIN
         250-AUTH=LOGIN
         250-X-LINK2STATE
         250-XEXCH50
         250 OK

SMTP>> MAIL FROM:<root@???> SIZE=1382 SMTP>> RCPT

TO:<mgoff@???> SMTP>> DATA read response data: size=50
SMTP<< 250 2.1.0 root@???....Sender OK
read response data: size=79
SMTP<< 250 2.1.5 mgoff@???
SMTP<< 354 Start mail input; end with <CRLF>.<CRLF>
SMTP>> writing message and terminating "."

writing data block fd=6 size=362 timeout=300
ok=0 send_quit=0 send_rset=1 continue_more=0 yield=1 first_address=0
set_process_info: 16804 delivering 15ZGTt-0004N1-00: just tried
mail.galaxyplus.com [209.178.72.226] for mgoff@???: result DEFER
LOG: 0 MAIN
mail.galaxyplus.com [209.178.72.226]: Connection reset by peer
added retry item for T:mail.galaxyplus.com:209.178.72.226: errno=104 77
flags=2
all IP addresses skipped or deferred at least one address
locked /var/spool/exim/db/wait-remote_smtp.lockfile
opened DB file /var/spool/exim/db/wait-remote_smtp: flags=42
dbfn_read: key=mail.galaxyplus.com
dbfn_write: key=mail.galaxyplus.com
Leaving remote_smtp transport
set_process_info: 16804 delivering 15ZGTt-0004N1-00 (just run remote_smtp
for mgoff@???)
post-process mgoff@??? (1)
LOG: 0 MAIN
== mgoff@??? T=remote_smtp defer (104): Connection reset by
peer: mail.galaxyplus.com [209.178.72.226]
set_process_info: 16804 tidying up after delivering 15ZGTt-0004N1-00
Processing retry items
Succeeded addresses:
Failed addresses:
Deferred addresses:
mgoff@???
locked /var/spool/exim/db/retry.lockfile
opened DB file /var/spool/exim/db/retry: flags=42
mail.galaxyplus.com in *? yes (*)
retry for T:mail.galaxyplus.com:209.178.72.226 (galaxyplus.com) = *
dbfn_read: key=T:mail.galaxyplus.com:209.178.72.226
Writing retry data for T:mail.galaxyplus.com:209.178.72.226
first failed=997856780 last try=998419393 next try=998448193 expired=1
error 104 77: Connection reset by peer
dbfn_write: key=T:mail.galaxyplus.com:209.178.72.226
timed out: all retries expired
LOG: 0 MAIN
** mgoff@???: retry timeout exceeded
end of retry processing
sending error message to: root@???
writing data block fd=8 size=390 timeout=0
Exim version 3.22 debug level 9 uid=511 gid=511
Berkeley DB: Sleepycat Software: DB 2.4.14: (6/2/98)
Caller is an admin user
Caller is a trusted user
originator: uid=511 gid=511 login=exim name=
sender address =
set_process_info: 16807 accepting a local non-SMTP message from <>
Sender:
search_tidyup called
>>Original headers (size=195):

X-Failed-Recipients: mgoff@???
From: Mail Delivery System <Mailer-Daemon@???>
To: root@???
Subject: Mail delivery failed: returning message to sender

rewrite_one_header: type=F:
From: Mail Delivery System <Mailer-Daemon@???>
rewrite_one_header: type=T:
To: root@???
search_tidyup called
>>Final headers:

P Received: from exim by PONY.datatek-net.com with local (Exim 3.22 #3)
    id 15ZGUb-0004N5-00
    for root@???; Tue, 21 Aug 2001 14:43:13 -0400
  X-Failed-Recipients: mgoff@???
F From: Mail Delivery System <Mailer-Daemon@???>
T To: root@???
  Subject: Mail delivery failed: returning message to sender
I Message-Id: <E15ZGUb-0004N5-00@???>
  Date: Tue, 21 Aug 2001 14:43:13 -0400


Data file written for message 15ZGUb-0004N5-00
Writing spool header file
Size of headers = 441
LOG: 0 MAIN
<= <> R=15ZGTt-0004N1-00 U=exim P=local S=1241
search_tidyup called
LOG: 5 MAIN
Error message sent to root@???
Writing spool header file
exec /usr/opt/exim/bin/exim -d9 -Mc 15ZGUb-0004N5-00
Size of headers = 342
LOG: 0 MAIN
Completed
end delivery of 15ZGTt-0004N1-00
search_tidyup called
Exim version 3.22 debug level 9 uid=511 gid=511
Berkeley DB: Sleepycat Software: DB 2.4.14: (6/2/98)
Caller is an admin user
Caller is a trusted user
set_process_info: 16808 delivering specified messages
delivering message 15ZGUb-0004N5-00
set_process_info: 16808 delivering 15ZGUb-0004N5-00
Opened spool file 15ZGUb-0004N5-00-H
user=exim uid=511 gid=511 sender=
sender_local=0 resent=no ident=exim
Non-recipients:
Empty Tree
---- End of tree ----
recipients_count=1
body_linecount=22 message_linecount=9
Delivery address list:
root@???
locked /var/spool/exim/db/retry.lockfile
opened DB file /var/spool/exim/db/retry: flags=0
>>>>>>>>>>>>>>>>>>>>>>>>

Considering: root@???
pony.datatek-net.com in local_domains? no (end of list)
unique = root@???
dbfn_read: key=R:pony.datatek-net.com
dbfn_read: key=R:root@???
root@???: queued for routing
>>>>>>>>>>>>>>>>>>>>>>>>

After directing:
  Local deliveries:
  Remote deliveries:
  Failed addresses:
  Addresses to be routed:
    root@???
  Deferred addresses:

>>>>>>>>>>>>>>>>>>>>>>>>

routing root@???, domain pony.datatek-net.com
lookuphost router called for root@???
dns lookup: route_domain = pony.datatek-net.com
DNS lookup of pony.datatek-net.com (MX) gave NO_DATA
returning DNS_NOMATCH
DNS lookup of pony.datatek-net.com (A) succeeded
Actual local interface address is 127.0.0.1 (lo)
Actual local interface address is 64.244.65.198 (eth0)
local host found for non-MX address
fully qualified name = pony.datatek-net.com
pony.datatek-net.com 64.244.65.198 mx=-1 sort=-2
pony.datatek-net.com in local_domains? no (end of list)
remote host address is the local host: pony.datatek-net.com: router declined
(self = pass)
lookuphost router passed; "more" overridden
send_to_gateway router called for root@???
route_domain = pony.datatek-net.com
routelist_item = * wind byname
after handling route_lists items, matched = 1
original hostlist=wind options=byname
expanded hostlist="wind" options=byname
fully qualified name = wind
wind 192.168.3.12 mx=-1
routed by send_to_gateway router:
deliver to root@???
transport: remote_smtp
host wind [192.168.3.12]
search_tidyup called
>>>>>> Remote deliveries >>>>>>

remote_smtp transport entered
  root@???
pony.datatek-net.com in queue_smtp_domains? no (end of list)
checking status of wind
locked /var/spool/exim/db/retry.lockfile
opened DB file /var/spool/exim/db/retry: flags=0
dbfn_read: key=T:wind:192.168.3.12
dbfn_read: key=T:wind:192.168.3.12:15ZGUb-0004N5-00
no host retry record
no message retry record
wind [192.168.3.12] status = usable
host in ? no (option unset)
delivering 15ZGUb-0004N5-00 to wind [192.168.3.12]
(root@???)
set_process_info: 16808 delivering 15ZGUb-0004N5-00 to wind [192.168.3.12]
(root@???)
Connecting to wind [192.168.3.12.25] ... connected
read response data: size=112
  SMTP<< 220-datatek-net.com Sendmail 8.6.13/200.12.1.1 ready at Tue, 21 Aug
2001 14:29:23 -0400
         220 ESMTP spoken here

SMTP>> EHLO PONY.datatek-net.com read response data: size=99

  SMTP<< 250-datatek-net.com Hello pony [64.244.65.198], pleased to meet you
         250-EXPN
         250-SIZE
         250 HELP

SMTP>> MAIL FROM:<> SIZE=2296 read response data: size=21

SMTP<< 250 <>... Sender ok
SMTP>> RCPT TO:<root@???> read response data: size=49

SMTP<< 250 <root@???>... Recipient ok
SMTP>> DATA read response data: size=50

SMTP<< 354 Enter mail, end with "." on a line by itself
SMTP>> writing message and terminating "."

writing data block fd=6 size=1276 timeout=300
read response data: size=44
SMTP<< 250 OAA26312 Message accepted for delivery
ok=1 send_quit=1 send_rset=0 continue_more=0 yield=0 first_address=0
transport_check_waiting entered
sequence=1 local_max=500 global_max=-1
locked /var/spool/exim/db/wait-remote_smtp.lockfile
opened DB file /var/spool/exim/db/wait-remote_smtp: flags=42
dbfn_read: key=wind
no messages waiting for wind
SMTP>> QUIT set_process_info: 16808 delivering 15ZGUb-0004N5-00: just

tried wind [192.168.3.12] for root@???: result OK
Leaving remote_smtp transport
set_process_info: 16808 delivering 15ZGUb-0004N5-00 (just run remote_smtp
for root@???)
post-process root@??? (0)
root@??? succeeded: adding to nonrecipients list
LOG: 0 MAIN
=> root@??? R=send_to_gateway T=remote_smtp H=wind
[192.168.3.12]
set_process_info: 16808 tidying up after delivering 15ZGUb-0004N5-00
Processing retry items
Succeeded addresses:
root@???: no retry items
Failed addresses:
Deferred addresses:
end of retry processing
LOG: 0 MAIN
Completed
end delivery of 15ZGUb-0004N5-00
search_tidyup called