Ever since we upgraded from 3.03 to 3.16, our queue of frozen messages
is failing to be automatically cleared out.
We had the following options:
auto_thaw = 4d
a.b.c.d quota_5d
a.b.c.d quota F,2d,1h; F,4d,2h
a.b.c.d * F,72h,10m; G,16h,2h,1.5; F,4d,6h
x.y.z * F,72h,10m; G,16h,2h,1.5; F,4d,6h
i.j.k * F,72h,10m; G,16h,2h,1.5; F,4d,6h
* refused_A F,2h,20m
* * F,2h,15m; G,16h,1h,1.5; F,4d,8h
I've since changed the auto_thaw value to 8h.
Messages simply aren't falling off the end of the retry list and being
dropped. Typically, they're local bounce messages where the originating
(external) sender is not deliverable to.
Before the upgrade we never saw any messages older than 8days due to
the auto_thaw/final retry timeout combination. Since upgrading I've
now got big queues with messages as old as 24days (and increasing)
lying around.
In case it's related, one other problem we experienced at the point of
upgrade was related to internal (reject/retry/remote-wait-smtp) database
queries seg-faulting. Clearing out the db directory and allowing exim
to create new db's fixed that.
Example msglog attached.
Any help appreciated.
Cheers,
Wilf.
2000-09-13 02:36:06 SMTP error from remote mailer after RCPT TO: <greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
2000-09-13 02:36:06 greta@???: remote_smtp transport failed: SMTP error from remote mailer after RCPT TO: <greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
*** Frozen (delivery error message)
2000-09-17 02:41:28 SMTP error from remote mailer after RCPT TO: <greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
2000-09-17 02:41:28 greta@???: remote_smtp transport failed: SMTP error from remote mailer after RCPT TO: <greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
*** Frozen (delivery error message)
2000-09-20 16:25:28 SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
2000-09-20 16:25:28 greta@???: remote_smtp transport failed: SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
*** Frozen (delivery error message)
2000-09-24 16:29:18 SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
2000-09-24 16:29:18 greta@???: remote_smtp transport failed: SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
*** Frozen (delivery error message)
2000-09-26 17:44:53 SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
2000-09-26 17:44:53 greta@???: remote_smtp transport failed: SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
*** Frozen (delivery error message)
2000-09-30 17:48:54 SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
2000-09-30 17:48:54 greta@???: remote_smtp transport failed: SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
*** Frozen (delivery error message)
2000-10-04 17:58:21 SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
2000-10-04 17:58:21 greta@???: remote_smtp transport failed: SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
*** Frozen (delivery error message)
2000-10-06 10:19:17 SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
2000-10-06 10:19:17 greta@???: remote_smtp transport failed: SMTP error from remote mailer after RCPT TO:<greta@???>: host mxpool01.netaddress.usa.net [204.68.24.19]: 550 <greta@???>... User account is no longer active
*** Frozen (delivery error message)
Dr Graeme Wilford SCS and IT Manager for EEIT&M
School of EEIT&M Phone: +44 (0)1483 879125
University of Surrey Fax: +44 (0)1483 534139
Guildford, GU2 7XH email: G.Wilford@???
