Re: [Exim] Panic log error message I can't understand

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Autor: Jonathan Haynes
Datum:  
To: Jeffrey Goldberg
CC: exim-users
Betreff: Re: [Exim] Panic log error message I can't understand
On Wed, 28 Jun 2000 15:22:10 +0100 (BST) Jeffrey Goldberg
<jeffrey+lists@???> wrote:



>
> This problem is not entirely unfamiliar to me.


I didn't realise that we had had it before

>                                           But are you getting it for
> "only one address" as you say, or for only one value of "xxxxx"?.

>


Not quite sure what difference you mean by this but

    1. There is only one value of xxxxx that is causing panic entries
       (at the moment)


    2. xxxxx@??? is a valid email address which delivers to 
one particular local username


    3. There is no .response file for this email address (answers your 
next point)



> I found when I last looked at this (and made no progress) that it wasn't
> regularly triggered by mail to the address xxxxxxx which would pick up
> that response file.
>


See point 3

>
> I wasn't able to reproduce the error reliably but when it does occur, it
> seems like it happens once every few minutes, so say for one in ten
> messages.
>


Well the user appears to be getting other mail - the fail is happening
every 5 mins or so.



>
> What I would have done, had I gotten around to it, is try to correlate
> the panic messages with events in the main log. Probably by looking at
> slow times in the main log, and playing with a bit of perl.


Well I tried a bit and can't correlate with anything. However if this
is coming from an SMTP connection and exim panics on trying to verify
the address in RCPT TO it will return a 400 series error won't it so
the remote system will retry later? Will it ever log anything else - my
feeling is it won't but perhaps somebody else can confirm that?


> I did post to the exim list and PH asked me to look at all instances of
> require_file in the configuration.


This is the only require_files in the config

>                                I was thinking of modifying the source
> where that message is logged to get it to log more information (ID of
> message, name of file it is trying to read, etc).  As you know, this was
> something that I never got around to.

>


I had a nasty feeling that might have been the answer - I don't rate my
C programming highly enough for this :)



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                             J. R. Haynes
                          Network Team Leader


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