On Fri, 30 Jul 1999, V Sweeney wrote:
>> I have the common problem of my mail-que's filling up with frozen messages >> that cannot be delivered/returned because of simple user typo's in the
>> mail addresses. >If the return addresses (From, reply-to, etc.) have typos I would suspect
>spam - users rarely type these in by hand, and typos in MUA configs get
>fixed.
No, this is a seperate problem from spam messages left in the que. If it
were a spam message I'd just delete it, but a customer expects their mail to
be delivered (even if its a confirmation of failure). Yes, this only happens
with a very small %'age of mail but if your a dealing with thousands of mail
an hour is soon builds up.
The most common situations arise from customers mis-typing their reply-to
address. We accept the mail to relay but for whatever reason it fails to be
delivered and ends up frozen on the relay box with exim unable to send the
mail anywhere.
