Re: [EXIM] verbose queue log diagnose error please

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Author: Tony Abbott
Date:  
To: Jim Pazarena
CC: exim-users
Subject: Re: [EXIM] verbose queue log diagnose error please
Are you behind a firewall? If all messages are dying at the same point
it may be path MTU discovery being broken by a firewall. If the firewall
drops "fragmentation needed but DF set" ICMP messages the host never
knows it has hit the maximum path MTU and received no ACK on the packet
either. It then continues to resend the same packet and the connection
stalls, eventually timing out.


-t

Jim Pazarena wrote:
>
> I can't seem to get messages out to Internic to change some info with them.
> The messages "time out" after submitting approx 1700 bytes which is the
> majority of the message.
>
> The following verbose log doesn't reveal much.
>
> I phoned network Solutions to ask them what THEIR logs show; forget any
> help from them I'm afraid.
>
> Can anyone suggest how I may diagnose this?
>
> This is a UnixWare 7 machine BTW with exim 2.12.
>
> Single queue run
> LOG: 0 MAIN
> Start queue run: pid=8594
> == hostmaster@??? T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to rs.internic.net [198.41.0.6] after end of data (1761 bytes written)
> delivering message 10sv3N-00075b-00 (queue run pid 8594)
> Connecting to rs.internic.net [198.41.0.6] ... connected
> SMTP<< 220 rs.internic.net ESMTP
> SMTP>> EHLO mail.qcislands.net
> SMTP<< 250-rs.internic.net
>
>          250-PIPELINING

>
>          250 8BITMIME
>   SMTP>> MAIL FROM:<paz@???>
>   SMTP<< 250 ok
>   SMTP>> RCPT TO:<hostmaster@???>
>   SMTP<< 250 ok
>   SMTP>> DATA
>   SMTP<< 354 go ahead
>   SMTP>> writing message and terminating "."
> LOG: 0 MAIN
>   == hostmaster@??? T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to rs.internic.net [198.41.0.6] after end of data (1759 bytes written)
> delivering message 10t56x-0007fv-00 (queue run pid 8594)
> LOG: 0 MAIN
>   == richard@??? R=lookuphost defer (-1): host lookup did not complete
> delivering message 10sq0I-0006lj-00 (queue run pid 8594)
> Connecting to rs.internic.net [198.41.0.6] ... connected
>   SMTP<< 220 rs.internic.net ESMTP
>   SMTP>> EHLO mail.qcislands.net
>   SMTP<< 250-rs.internic.net

>
>          250-PIPELINING

>
>          250 8BITMIME
>   SMTP>> MAIL FROM:<paz@???>
>   SMTP<< 250 ok
>   SMTP>> RCPT TO:<hostmaster@???>
>   SMTP<< 250 ok
>   SMTP>> DATA
>   SMTP<< 354 go ahead
>   SMTP>> writing message and terminating "."
> LOG: 0 MAIN
>   == hostmaster@??? T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to rs.internic.net [198.41.0.6] after end of data (1754 bytes written)
> delivering message 10tgHc-00027a-00 (queue run pid 8594)
> Connecting to rs.internic.net [198.41.0.6] ... connected
>   SMTP<< 220 rs.internic.net ESMTP
>   SMTP>> EHLO mail.qcislands.net
>   SMTP<< 250-rs.internic.net

>
>          250-PIPELINING

>
>          250 8BITMIME
>   SMTP>> MAIL FROM:<root@???>
>   SMTP<< 250 ok
>   SMTP>> RCPT TO:<hostmaster@???>
>   SMTP<< 250 ok
>   SMTP>> DATA
>   SMTP<< 354 go ahead
>   SMTP>> writing message and terminating "."
> LOG: 0 MAIN
>   == hostmaster@??? T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to rs.internic.net [198.41.0.6] after end of data (1682 bytes written)
> delivering message 10sfJu-0006ER-00 (queue run pid 8594)
> Connecting to rs.internic.net [198.41.0.6] ... connected
>   SMTP<< 220 rs.internic.net ESMTP
>   SMTP>> EHLO mail.qcislands.net
>   SMTP<< 250-rs.internic.net

>
>          250-PIPELINING

>
>          250 8BITMIME
>   SMTP>> MAIL FROM:<paz@???>
>   SMTP<< 250 ok
>   SMTP>> RCPT TO:<hostmaster@???>
>   SMTP<< 250 ok
>   SMTP>> DATA
>   SMTP<< 354 go ahead
>   SMTP>> writing message and terminating "."
> LOG: 0 MAIN
>   == hostmaster@??? T=remote_smtp defer (145): Connection timed out: SMTP timeout while connected to rs.internic.net [198.41.0.6] after end of data (1759 bytes written)

>
> ... and so on.
> --
> Jim Pazarena    mailto:paz@qcislands.net
>                 http://www.qcislands.net/paz

>
> --
> *** Exim information can be found at http://www.exim.org/ ***


--

    Tony Abbott                    tabbott@???
    Systems Administrator, Intekom        Tel: +27-11-266-7800
    http://www.intekom.co.za            Fax: +27-11-315-0707


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