[exim] Retry is failing me

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Author: John Schmerold
Date:  
To: 'Exim-users'
Subject: [exim] Retry is failing me
Several times in the past week, I have had message delivery fail:
[root@mx6 ~]# grep -ris "1dlytj-0006RW-4r" /var/log/exim/main.log
2017-08-27 09:50:50 1dlytj-0006RW-4r DKIM: d=katy.com s=default
c=relaxed/relaxed a=rsa-sha256 [verification succeeded]
2017-08-27 09:50:52 1dlytj-0006RW-4r john@??? 192.168.35.14
whitelisted in local hosts whitelist greylist_whitelist_hosts
2017-08-27 09:50:52 1dlytj-0006RW-4r <= john@??? H=fastnet1.com
(cp.fastnet1.com) [192.168.35.14]:41402 I=[192.168.35.11]:25 P=esmtp
S=64060 id=27b7e18d-6c79-567d-c1af-af2a1cdbb80f@??? T="Re: FW: IT
RFQ, Hi John here is the RFQ" from <john@???> for support@???
2017-08-27 09:50:52 cwd=/ 3 args: /usr/sbin/exim -Mc 1dlytj-0006RW-4r
2017-08-27 09:50:53 1dlytj-0006RW-4r mx1.emailsrvr.com [184.106.54.1]
Connection refused
2017-08-27 09:50:54 1dlytj-0006RW-4r mx2.emailsrvr.com [184.106.54.2]
Connection refused
2017-08-27 09:50:54 1dlytj-0006RW-4r == support@??? R=external
T=remote_smtp defer (111): Connection refused
2017-08-27 09:50:54 1dlytj-0006RW-4r ** support@???: retry
timeout exceeded
2017-08-27 09:50:54 cwd=/ 7 args: /usr/sbin/exim -t -oem -oi -f <>
-E1dlytj-0006RW-4r
2017-08-27 09:50:54 1dlytq-0006Sb-TQ <= <> R=1dlytj-0006RW-4r U=exim
P=local S=64854 T="Mail delivery failed: returning message to sender"
from <> for john@???
2017-08-27 09:50:54 1dlytj-0006RW-4r Completed
[root@mx6 ~]#

If I wait an hour or so and resend the message it is sent. Isn't this
supposed to accomplish the same thing:
begin retry
katy.com * F,2h,15m; G,16h,1h,1.5; F,4d,6h
* * F,2h,15m; G,16h,1h,1.5; F,1d,6h

Where am I going wrong?

[root@mx6 ~]# exim -bV
Exim version 4.84_2 #1 built 24-Mar-2016 16:26:05
Copyright (c) University of Cambridge, 1995 - 2014
(c) The Exim Maintainers and contributors in ACKNOWLEDGMENTS file, 2007
- 2014
Berkeley DB: Berkeley DB 4.7.25: (August 14, 2015)
Support for: crypteq iconv() IPv6 PAM Perl Expand_dlfunc TCPwrappers
OpenSSL Content_Scanning DKIM Old_Demime PRDR OCSP
Lookups (built-in): lsearch wildlsearch nwildlsearch iplsearch cdb dbm
dbmjz dbmnz dnsdb dsearch ldap ldapdn ldapm nis nis0 nisplus passwd sqlite
Authenticators: cram_md5 cyrus_sasl dovecot plaintext spa
Routers: accept dnslookup ipliteral manualroute queryprogram redirect
Transports: appendfile/maildir/mailstore/mbx autoreply lmtp pipe smtp
Fixed never_users: 0
Size of off_t: 8
Configuration file is /etc/exim/exim.conf


--
John Schmerold
Katy Computer Systems, Inc
https://katy.com
St Louis